Customer Service Representative
Resume:
Adrian Walker
Charlotte, NC *****
*********@*****.***
I am seeking to gain employment in an area where my diverse skills and background will be utilized and where new learning opportunities are available.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Professional Driver OTR
TMC Transportation-Des Moines, IA
January 2023 to February 2024
• Customer Service
• Time Management
• Operate tractor
• Tarp load(s)
• Read & follow navigation system
Customer Service Representative
D4 Delivery Solutions-Pineville, NC
June 2021 to October 2022
• Provide and carryout leadership skills
• Review and analysis of work orders
• Supervise and evaluate team member
• Assist customers in person
• Deliver packages in timely manner
• Operate 16FT TO 26FT Straight truck
Team Lead
Stanley Black & Decker-Fort Mill, SC
February 2014 to March 2021
• supervised and evaluate team members
• oversee work orders for accuracy and carried out with efficiency and productive
• assistant shipping lead
• train to trainer certification (fork lift)
Self-Employed Sub-Contractor
Self-employed-Charlotte, NC
April 2008 to October 2013
• Minor car repairs; brakes, belts, oil changes & detailing
• Cleaned foreclosed homes.
• Provided minor carpentry work and paint
• Provided lawn maintenance & landscape detail
Supervisor
F.L.S. Landscaping-Charlotte, NC
June 2005 to August 2006
• Supervise landscaping personnel; duties include planning, scheduling, and organizing work
• Monitor jobs both indoors and outdoors to ensure quality and compliance with job standards.
• Oversees total irrigation installation to insure project is constructed in accordance with design.
• Manage work crews to ensure assigned tasks are executed on time, maintaining quality standards.
• Perform pesticide technician duties.
Education
Graduate in CDL
F.T.A - Asheboro, NC
October 2022 to November 2022
Bachelor's in Business
Strayer University - Charlotte, NC
August 2017 to April 2019
Diploma in Business Administration
Independence High School - Charlotte, NC
June 1996
Commercial Driver's License (CDL)
Class A
Expires: December 2027
State: NC
Endorsements: P (Passenger vehicles) - N (Tank vehicles) Skills
• Warehouse experience (7 years)
• Customer service (3 years)
• Leadership (10+ years)
• Forklift (6 years)
• Irrigation (10+ years)
• Landscape Maintenance (10+ years)
• Backhoe Operation (2 years)
• Mowing (10+ years)
• Lawn Care (10+ years)
• Supervising Experience (10+ years)
• Loader Operation
• Microsoft Word
• Blueprint Reading
• Delivery Driver Experience
• Brake Repair
• Hardscape
• Mechanical Knowledge
• Oil Change
• Heavy Equipment Operation
• Construction
• Automotive Repair
• Forklift
• Driving
• Load & Unload
• Flatbed
• Driving
• Blueprint reading
• Forklift
• Load & unload
Certifications and Licenses
Forklift Certified
Present
CDL A
CDL
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