Customer Service Part-Time

FELICITY MANGERI

***********@*****.*** · 609-***-**** · Chalfont PA 18914

Artistic open-minded individual who excels in organization, creative environments, and working with other people. Demonstrates strong work ethic, technology skills, teamwork, cooking skills, and effective communication abilities. Able to effectively plan and problem solve. Maintained a 3.2 GPA while working multiple jobs and assisting start-up companies. Entrepreneurial spirit, seeking to gain more experience in social and economic justice, nutrition and health education, psychology and human wellness.

Education:

Bucks County Community College, Newtown, PA

Associate of Science: Public Health

Anticipated Graduation, Month and year

Certification of Holistic Nutrition June 2024 – present

Relevant coursework:

Communications course

Nutrition course

Employment:

Apple Ridge Farm, Doylestown, PA— 2024 to present (part-time)

●Set up farmer’s market booth and close down market booth

●Sales of Handmade bread, poultry, and farm goods

●Lifting heavy items, standing for long periods of time

Honey, Doylestown, PA— 2023 to present (part-time)

●Provides intimate serving experience, complete with coursing of entrees and close attention to detail

●Pairs dishes accordingly and controls the guest’s dining experience

●Provides personal customer service

●Expedites food from the kitchen to tables and bus and reset tables

Leahi Health, Kaimuki location, Honolulu, HI— 2021 to 2023

●Provided sales, personal customer service, and food service and inventory of food orders

●Completed daily food preparation, cutting fruits, vegetables, and preparing sauces, and demonstrated strong knife skills

●Completed restaurant food preparation, making stock house ingredients, prepared smoothies and food

●Employee of the year

Hemptuary Waikiki Location, Honolulu, HI—2021 to 2023

●Extensive knowledge on CBD and CBD products

●Provided sales, personal customer service, and barista services

●Directed customers to specific items varying on their goals, restock items, and inventory

●Top sales associate

River House at Odette’s, New Hope, PA November 2020—June 2021

●Organized and managed guest’s dining experience to accommodate their needs

● Bussed and reset tables in high-volume, upscale restaurant

● Took and served orders and prepped and bussed tables at banquets for up to 150 people

● Provided hospitality services, sales, and customer service

● Trained new hires and performed side work as needed

● Extensive knowledge and experience using OpenTable

86 West, Doylestown, PA—2019 to 2023

●Prepared hand rolls, assists with sushi prep, cleaning, food preparation

●Plated entrees and sushi plates, served customers and provided table service

●Experience with precise knife work and plate presentation

●Provided hospitality services, sales, and customer service

Spiffy Laces, Doylestown, PA—2020 to 2022

● Demonstrated and sold specialty shoelaces for regional events and farmer’s markets

● Created display designs and product photography for social media

● Set up a show booth, display and replenish products, maintain a clean area, and accept payments

Ritual’s, Doylestown, PA—2019 to 2020

●Provided hair care services while meeting and exceeding customer needs

●Assisted with Instagram marketing and website content

●Did scheduling for the salon

●Provided hair care services, washing hair, applying products

Art Portfolio & Special Skills

●Photography showcase with 2020 Phillips Mill Youth Art Exhibition

●Employee of the year at Leahi Health Kaimuki in Honolulu Hawai’i

●Travel experience both international and within the United States, wonderful travel planner

●Some knowledge of italian language

●Childcare experience

●Jewelry making skills

●Excellent communication skills

●Excellent cleaning and organizing skills

●Experience weeding gardens

●Knowledge of holistic nutrition, pursuing certification

●Experience in printmaking, film production, and mixed media mediums

●Schedule and conduct personal photo shoots

●Proficient in Microsoft Office Suite and Adobe Photoshop

●Basic knowledge of website creation and content

●Personal experience with baking; sourdough breads, sourdough cookies, cookies, breads, rolls, and other dishes that require rising and baked goods

●Personal kitchen experience

●Can perform knife skills such as slicing, dicing, mincing, peeling etc. Can prepare sauces, meats, fish, vegetables, etc

●Basic food safety knowledge and understanding

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