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Professional Experience
J iy Customer Service Representative
a strategies to improve customer retention and increase customer loyalty
e k duct information an © to customers
onthiy inventory proc d reconciled stock levels to
Customer service :
representative ‘ gomers on video games, board games, comic books, and retail
ledge t recommendations, [and identify
1125 Elva Ira Ln
Gastonia, NC, United States, 28054
LeakniyaS @gmail.com
130%-150% of monthly sales quota]
Education
@ Demonstrated ability to effectively
manage customer inquiries and High school diploma in N/a
complaints in a professional manner Hunter Huss high school, Gastonia nc August 2019 - May 2023
Exceptional verbal and written
communication skills
Experienced in upselling products and
services to customers
Knowledgeable of customer service
techniques and best practices
Adaptable to changing customer
needs and expectations
Ability to multitask and prioritize
tasks
Ability to work in a team environment
as well as independently
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