General Manager Customer Service

GARY STOLL

**** *. ********* *****, *****, Idaho 83709 • 208-***-**** • ********@*****.***

********@*****.***

www.linkedin.com/in/gary-stoll-50277618a

Dear :

My name is Gary Stoll and currently, I serve as a General Manager/Traffic Manager for Game Tables, Etc., Vegas Slot Distributing Corp in Boise, ID, where I have been employed since 1998. I also served as a District Manager of over five stores with leathers Plus. You may reach me at 208-***-**** or if you prefer email at ********@*****.***. Thank you for your time and thoughtful consideration. Respectfully,

Gary Stoll

GARY STOLL

8519 W. Brookview Drive, Boise, Idaho 83709 • 208-***-**** • **********@********.*** www.gametablesetc.com

www.linkedin.com/in/gary-stoll-50277618a

PROFESSIONAL SUMMARY

An accomplished and talented professional with a comprehensive background in transportation, business development, sales & marketing, operations management, and e-commerce. Ensures safe and secure transport of high value items for top-performing business. Manager of multiple business operations including planning and overseeing transport and traffic logistics, partner relations, and contract management with carriers and vendors. Administer freight activities to align with compliance goals in shipment planning, packaging, and weight. Directs schedules, budgets, and contract negotiations. Delivers exceptional customer service and client satisfaction, highlighted by client management abilities. Establishes, cultivates, and manages productive, long lasting relationships.

Core Competencies

• Distributor Relations & Reporting

• Vendor Management & Oversight

• Freight Planning Optimization

• Recruiting & Training Initiatives

• Contract Development / Negotiations

• Budget Administration / Management

• Logistics Planning Accountability

• Regional / International Transport

• Damage Claim Management

• Traffic & Transport Planning

• Soft Skills

• Leadership

• Collaborative

• Initiative

• Engaging

• Entrepreneurial

• Intently Focused

• Exemplary Communicator

• Coach / Mentor

• Solution-Oriented

• CAREER HIGHLIGHTS

• Coordinate contract negotiations with freight companies to reduce damages, manage claims, and enforce strict transport agreements to meet company goals.

• Interact with diverse carrier including UPS Ground, LTL, Fed EX Freight, ABF Freight,

& R+L Carriers.

• Strong team leadership talents across all business operational areas, knowledge of accounting, reporting, and budget management.

• Exceptional transport program leader with business agility, goal orientation, dedication, and enthusiasm.

PROFESSIONAL EXPERIENCE

• Game Tables, Etc. Boise, ID 01/98 – Present

• Vegas Slot Distributing Corp

• General Manager/Traffic Manager

• Coordinate business management to include sales and marketing promotions, customer service and client communications, human resources, finances, and inventory and shipping management. Negotiate contracts with freight companies, handle claims for damages, and oversee transport agreements. Schedule and oversee logistics and transport arrangements for high-value, fragile, large, and oversized products with attention to shipping regulations, company policy, packaging processes, and customer service.

• Manage documentation and databases including invoicing and A/P and A/R accounting processes. Communicate with vendors to ensure timely and accurate shipping of items to customers. Hire, train, and supervise team members. Develop marketing campaigns to increase website traffic. Generate advertising, web copy, and graphics to boost customer engagement. Negotiated advantageous contracts with shipping companies to reduce transport costs, breakages, and loss during shipping. Handled agreements with carriers to ensure safe and secure shipping of heavy, oversize, and fragile items.

• Interacted with carriers including UPS Ground, LTL, Fed EX Freight, ABF Freight, & R+L Carriers.

• Transitioned two brick-and-mortar stores to remain competitive while building web presence.

• Increased regional / international distribution pipeline.

• Leveraged strong software application knowledge to create high impact web presence.

• Expanded sales across the US and Canada.

• Opened new markets locally, regionally, and internationally with interior design clients seeking niche products and services.

• Optimized advertising results and developed innovative, appealing promotional web graphics.

• Served as a Pricing Specialist for Consolidated Freightways in Boise, Idaho EDUCATION

• University of Akron, Akron, Ohio

• Associates Degree, Transportation & Logistics Management

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