Administrative Assistant Customer Service
Resume:
Phinesse McBride
Chicago,IL 60645
*****************@******.***
SKILLS
●A reliable and punctual employee with an excellent attendance record
●Flexible and willing to assume additional responsibilities
●Able to work independently or in a team-oriented environment
●Great communication skills, both oral and written
PROFESSIONAL EXPERIENCE
Woodlawn Community Development Corporation Chicago, IL
Receptionist (Summer Intern) 06/2013 – 08/2013
●Answer phone calls and direct calls to appropriate parties or take messages
●Provided excellent customer service over the phone and to clients coming in for appointments
●Responsible for filing clients paperwork appropriately in their files
●Assisted with preparing for community events such as creating flyer's, set up, and purchases
Asian Human Employment Services Chicago, IL
Administrative Assistant 06/2013 – 09/2013
●Greeted customers entering the building having them sign in accordingly
●Assisted clients in the community resource center with question and concerns
●Answered phones and direct them to the proper extensions along with answering programmatic questions
●Made copies for programs, faxed paperwork, and assisted other staff with any other tasks
Asian Human Health Services Chicago, IL
Administrative Assistant 09/2013 – 11/2013
●Greet visitors and ensured that they were being seen in a timely manner
●Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
●Perform general office duties, such as ordering supplies, maintaining records, and performing basic bookkeeping
●File and retrieve necessary paperwork for charts and create labels for new charts
●Responsible for payments and co-payments at time of check in and ensure all paperwork was up to date
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Kentucky Fried Chicken Chicago,IL 08/2012 – 10/2012
●Responsible for taking orders and accepting payments via cash, check, or credit
●Assisted in bagging and preparing orders for drive thru and dining in customers
●Maintained a clean and safe environment
●Addressed any questions or concern of customers
McDonald’s
Chicago,IL. 01/13 - 03/2020
Responsible for taking orders and accepting payments via cash, check, or credit
●Assisted in bagging and preparing orders for drive thru and dining in customers
●Maintained a clean and safe environment
●Addressed any questions or concern of customers
Fiesta Mart
Fort Worth, Texas. 03/2020 - 02/2021
●Responsible for taking orders and accepting payments via cash, check, or credit
●Assisted in bagging and preparing orders for drive thru and dining in customers
●Maintained a clean and safe environment
●Addressed any questions or concern of customers
Managing other employees on the sales floor
EDUCATION
Wright college
Chicago IL
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