Service Representative Customer

hollie furrow

***********@*****.*** LAS VEGAS, NV, US 775-***-****

WORK HISTORY

Kitchen Supervisor at Chartwell

August 2022 - Present (2 Years)

Oversaw production of finished dishes for in-restaurant dining and catering deliveries. Organized multi-day production of special dish components and coordinated smooth transitions to other team members.

Coordinated receiving of incoming deliveries and proper storage, including rotating perishables for minimal spoilage.

Acted as backup cook when needed, stepping into various roles within kitchen team seamlessly. Home Health Hospice Aide at American Home Companions December 2010 - August 2022 (12 Years)

Adhered to HIPAA regulations when handling confidential patient information throughout all documentation processes.

Assisted patients with activities of daily living, including bathing, dressing, and grooming. Observed patients for any signs of pain or discomfort and notified appropriate healthcare professional if needed.

Participated in regular staff meetings to discuss patient progress, updates on care plans, and any concerns about treatment options.

Associate Customer Service Representative at Walmart January 2008 - November 2010 (3 Years)

Enhanced customer satisfaction with fast, knowledgeable service. Built trusting relationship with customers to better understand needs. Collaborated across departments to resolve customer-related issues. Collaborated with colleagues and co-workers to deliver quality customer experience. Security Officer at Securitas

October 2003 - July 2007 (4 Years)

Responded to alarms and investigated disturbances. Manned entrance and exit posts and checked authorization for personnel and visitors. Used verbal and physical deescalation strategies to restore order and reduce tension. Used radio and other communication devices to keep in regular touch with other security guards and controller.

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