Juan Carlos Alfonso Vina
**** ****** **** **** * Memphis, TN, 38125
786-***-**** **********@*****.***
SUMMARY
Determined IT professional with strong analytical skills and experience in software development, particularly in the C#
(.NET framework). Proficient in database design and management, with a firm grasp of SQL. Collaborative by nature, having seamlessly integrated with teams to achieve tech-centric outcomes. Skilled in system support and familiar with ERP systems, like EPICOR. Committed to continuous learning, always ready to tackle challenges head-on. Eager to bring my technical insights to a role emphasizing teamwork, innovation, and strategic direction. WORK EXPERIENCE
System Support Specialist- Woodson & Bozeman, Inc. Memphis, TN May 2021 - Present
● Employ analytical skills to collaborate with analysts in understanding business needs and crafting SQL queries for data extraction and manipulation.
● Collaborate on the creation of Business Rules using C#; and extensibility classes for ERP software, facilitating efficient data processing.
● Spearhead training initiatives, imparting knowledge on ERP software and other applications to personnel.
● Monitor system backup procedures and execute recovery operations when necessary.
● Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network challenges.
● Regularly document system changes and updates, ensuring that teams are aligned and informed on key developments.
Assistant Warehouse Manager– CE North America Memphis, TN December 2017 – May 2021
● Leveraged analytical skills in warehouse operations to understand inventory goals, identified opportunities for optimization, and promptly addressed challenges to ensure seamless supply chain processes.
● Regularly communicated with suppliers, transport teams, and senior management, offering insights into inventory levels, product potentials, and warehousing limitations in a professional manner.
● Designed and maintained thorough documentation of warehouse procedures, inventory logs, and employee training modules, ensuring a streamlined process and clear communication of role-specific duties. EDUCATION
Bachelor of Science, Software Development Graduation: March 2023 Western Governors University Memphis, TN
A.A.S. Computer Information Technology: Programming Graduation: March 2021 Southwest Tennessee Community College Memphis, TN RELEVANT COURSEWORK
Advanced Applications, .NET Programming, Database Systems, Data Structures, System Analysis, CCNA. TECHNICAL SKILLS
Certifications: Project+/A+ certifications from CompTIA, Oracle Database SQL Certified Associate (in progress) Programming: HTML, CSS, C#, Source Control (Git), SQL, MySQL, Familiar with (JAVA, C++, Python, JavaScript), Power Bi Hardware: PC upgrades/repairs, Network cabling, connectivity troubleshooting. Other Skills: Supervisory Skills, Cross-functional Collaboration, Project Management & Planning, Continuous Improvement Initiatives
Languages: English, Spanish