Data Entry Customer Service

Daniel Lindsey

480-***-**** *************@*****.*** Mesa, AZ 85201

CAREER PROFILE

A dedicated data entry technician seeking a career in the healthcare industry. Knowledgeable Office skills in Financial Operations, Payroll, Medical Claims Processing, UM Liaison, and Office Administration. QUALIFICATIONS SUMMARY

Data Entry 10,000 KSPH Check Tracers Problem Solver Microsoft Excel

Typing 50 WPM Refunds Time Management Outlook/Internet

Medical Claims Processing Customer Service Office Administration Internet

Payroll Organizational Skills Microsoft Word Team Building PROFESSIONAL EXPERIENCE

UM Liaison, NaphCare Inc.- Phoenix, AZ 08/2023 - 06/2024

Created and maintained information Excel spreadsheet, used by schedulers to create medical appointments for inmates.

Acted as a point of contact between medical providers and NaphCare to maintain updated contact information, and to assist in gathering information from the internet and phone calls, used to assist in the medical care of inmates.

Reached out to providers to obtain medical records in a timely fashion, in order to stay within the legal parameters set for NaphCare.

Data Entry Specialist, (Temporary) Compunnel – Phoenix, AZ 06/2022 – 12/2022

Maintained accurate records by entering information received into Excel spreadsheets.

Daily communicating and collaborating with upper management and team members to ensure daily tasks were completed and necessary updates to information were completed.

Worked remotely from home and maintained the proper environment for efficiently performing job duties. Data Entry Technician, (Temporary) Apple One - Phoenix, AZ 01/2022 – 06/2022

Maintained data spreadsheets for Wells Fargo by accurately and timely entering data into their systems.

Assisted in the training of new employees helping them to understand various systems and processes used while maintaining my own work standards for production.

Helped to identify areas to make our processes more accurate and efficient by removing unnecessary steps, and helping co-workers understand various processes.

Claims Reporting and Special Services Analyst, Aetna - Phoenix, AZ 10/2010 – 11/2018

Learned to process UB and HCFA medical claims in a timely fashion for payment or denial.

Provided customer service over the phone to medical providers inquiring on the status of submitted claims.

Moved to Finance where I processed the weekly claims payroll in a timely fashion each weekly cycle.

Process check tracers, refunds and returned checks while doing the payroll.

Trained new employees and helped to make the return check process more efficient by updating procedures. EDUCATION

Peoria High School, Peoria, AZ, High School Diploma

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