Customer Service Data Entry

GINA

NUGENT CUSTOMER SERVICE

REPRESENTATIVE

W O R K E X P E R I E N C E

E D U C A T I O N

************@*****.***

386-***-****

***** ***** ****

Live Oak, FL 32060

E X P E R T I S E

Complaint Resolution

Paperwork Processing

Data Entry

Report Generation

Data Collection

Inbound & Outbound Calling

C O N T A C T

LiveOps

Customer Service Representative

04/2022-05/2024

Remote ( work from home)

Answered customer inquiries and provided accurate information regarding products and services . Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service. Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.

General Dynamics Information Technology

Data Entry Clerk

2/2021-4/2022

Remote (work from home)

Input and update data accurately into the company's databases and systems. Verify and correct data to ensure accuracy and completeness.Manage and maintain data records, ensuring they are up to date and easily accessible. Perform data quality checks and troubleshoot any data descrepencies. Collaborate with team members and other departments to ensure smooth data flow and resolve any data-related issues.

High School Diploma

06/2002-5/2006

Monterey High School

95 %

S K I L L S S U M M A R Y

Microsoft Office

Suite

Multi-Task Research

Management

93 % 79 %

L A N G U A G E

English (Native)

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