Office Manager Data Entry

RHAKIAH HENDERSON

Phone: 725-***-****

E: mail ********@*****.***

Professional Experience

Soin Suites

Las Vegas, NV

Office Manager

May 2022 – Current

● Preparing financial statements, reports, memos, invoices letters, and other documents.

● Bookkeeping and sales marketing.

● Client consulting and engagement.

● Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.

● Producing reports, composing correspondence, and drafting new contracts.

● Answering phones and routing calls to the correct person or taking messages.

● Handling bookkeeping tasks.

● Filing and retrieving records, documents, and reports.

● Performing office duties that include ordering supplies and managing a records database.

● Overseeing general office operation.

● Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.

247 and Touch

Las Vegas, NV

Client Acquisition Rep

August 2023 – January 2023

● Answered customer inquiries, scheduled meetings and sales appointments, and followed up with customers about their order status.

● Compiled a daily list of sales leads, delegated leads to the sales department, and provided sales data and guides to the sales department.

● Developed and monitored performance indicators for sales and staff members, managed sales tracking tools, and compiled reports.

● Created and processed orders in a timely manner, processed requests for rush orders, and reviewed pending orders and customer requests to ensure customer satisfaction.

● Managed customer accounts, followed up with customers for administrative purposes, and provided troubleshooting assistance for orders, account statuses, and other problems.

● Performed data entry tasks for sales figures, metrics, and other relevant information and maintained an organized and accessible filing system.

● Handled administrative duties for the company and its executives and management teams.

● Scheduled customer meetings and conferences.

LV Resorts World

Las Vegas, NV

Matron August 2022 - June 2023

● Assisted customers with requested inquiries.

● Kept facilities and common areas clean and maintained.

● Vacuumed, swept, and mopped floors.

● Cleaned and stocked restrooms.

● Cleaned up spills with appropriate equipment.

● Collected and disposed of trash.

● Assisted guests when necessary.

● Kept linen room stocked.

● Properly cleaned upholstered furniture.

Norma Covert Elementary

California

Special Education Educator

August 2018 – February 2021

● Established a developmentally appropriate, positive, inclusive, and safe learning environment that is conducive to learning.

● Implemented district-adopted curriculum.

● Prepared for assigned classes and providing lessons at designated times.

● Integrated suitable use of technology.

● Administered tests following district testing protocol and provided progress reports.

● Determined and supported standards of classroom behavior, and upheld district-adopted discipline policies.

● Planned and supervised assignments and activities for student teachers, teacher assistants and volunteers as required. Education

Victor Valley College – Concentration: Correctional Officer

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