Case Manager Rn
Resume:
CAROL
GILMORE
RN CASE MANAGER
*************@*******.***
Glendale, AZ 85305
CONTACT
SKILLS
• Problem-solving abilities
• Intake and discharge
• ICD-10 forms
• EMR / EHR
• Heartsaver CPR AED (CPR AED)
• Team building
• Training staff
• Multitasking Abilities
Accomplished RN Case Manager with a proven track record at Hospice Promise, enhancing patient care through effective collaboration and critical thinking. Expert in EMR/EHR and adept at team building, I significantly improved communication between healthcare providers and families, ensuring optimal patient outcomes.
PROFESSIONAL SUMMARY
RN Case Manager/DON
New Beginning Hospice and Palliative Care, Glendale, Arizona RN Case Manager
Hospice Promise, Glendale, Arizona
RN Case Manager
Hospice Family Care, Sun City West, AZ
RN Case Manager
EXPERIENCE
September 2024 - Present
Fostered an environment conducive to open communication between patients and families and healthcare providers.
•
Collaborated with physicians, nurses, and other healthcare professionals to ensure the best outcomes for patients.
•
Utilized critical thinking skills when making decisions concerning patient care
• needs while adhering to established standards of practice. November 2019 - June 2024
Provided education to patients regarding their diagnoses, treatments, medications, and self-care management techniques.
•
Conducted comprehensive assessments of patient's current health status to determine eligibility for case management services.
•
Fostered an environment conducive to open communication between patients
• and families and healthcare providers.
May 2019 - November 2019
Assessed patients' physical, psychological, and social conditions to identify appropriate interventions.
•
Created effective relationships with outside organizations, including hospitals, rehabilitation centers, and skilled nursing facilities, in order to ensure a smooth transition of care for discharged patients.
•
Identified potential barriers to success in order to proactively prevent problems
• before they arise.
January 2019 - May 2019
Solace Hospice, Phoenix, Arizona
RN Case Manager
Vera Care Hospice, Tempe, Arizona
RN Case Manager
Solace Hospice, Phoenix, Arizona
RN Case Manager
Arizona Care Hospice, Fountain Hills, Arizona
Participated in quality improvement activities related to case management processes.
•
Maintained accurate documentation of all interactions with clients according to company policies and procedures.
•
Reviewed medical records regularly in order assess appropriateness of care
• rendered by providers.
September 2017 - January 2019
Developed strategies that promote continuity of care across multiple settings or levels of service delivery.
•
Participated in quality improvement activities related to case management processes.
•
Created effective relationships with outside organizations, including hospitals, rehabilitation centers, and skilled nursing facilities, in order to ensure a smooth transition of care for discharged patients.
•
March 2017 - September 2017
Monitored clinical progress of assigned caseloads through in-person visits or telephone contacts.
•
Reviewed medical records regularly in order assess appropriateness of care rendered by providers.
•
Participated in quality improvement activities related to case management
• processes.
August 2016 - February 2017
Maintained accurate documentation of all interactions with clients according to company policies and procedures.
•
Actively participated in interdisciplinary team meetings to discuss complex cases and develop treatment plans accordingly.
•
Provided education to patients regarding their diagnoses, treatments,
• medications, and self-care management techniques. BSN in Nursing
University of Phonix, Phoenix
EDUCATION
May 2013
LPN in Nursing
Gateway Community College, Phoenix
Associate General Studies in nursing
Mesa Community College, Mesa
GED
University of Houston-Downtown, Houston, TX, US
May 1999
May 1997
September 1981
CERTIFICATIONS
• RN
• LPN
References available upon request
REFERENCES
Contact this candidate