Customer Service E-Commerce
Resume:
Eillen
Rodriguez Eillen Rodriguez
Kissimmee, FL 34747
***********@*****.***
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Professional Summary Dedicated sales and customer service professional with over 15 years of experience in retail and e-commerce environments. Proven track record of delivering exceptional guest experiences and driving sales through effective communication and problem-solving skills. Known for accuracy in cash handling and inventory management, as well as the ability to thrive in fast-paced settings.
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Experience Walmart E-Commerce / Warehouse Associate August 2018 - September 2024, Davenport, FL
● Assisted with warehouse operations, including receipt, sorting, loading, and unloading of merchandise.
● Processed, packaged, and shipped orders, ensuring proper organization and inventory maintenance.
● Inspected products for defects and damages to ensure quality control.
Walt Disney World Resorts / Sales TeamMember
October 2015 - July 2018, Orlando FL
● Demonstrated and sold merchandise indoors and outdoors, ensuring an exceptional guest experience.
● Processed transactions using both manual and computerized registers with a focus on accuracy.
● Received, stocked, and organized deliveries to maintain inventory accuracy and uphold visual standards.
● Engaged with guests proactively, providing detailed information about products and services.
● Assisted with packaging and shipping merchandise, ensuring timely and accurate delivery.
TARGET / TeamMember
March 2010- May 2015, Destin FL/ Kissimmee FL
● Managed customer returns and exchanges in accordance with company policies, ensuring timely resolutions.
● Delivered excellent customer service, effectively addressing and resolving complaints.
● Organized and sorted returned merchandise for distribution, maintaining stock integrity.
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Education High School Diploma
Shoemaker High School — Killeen, TX
January 2001 - May 2004
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Skills ● Exceptional customer service
● Cash handling and register operation
● Inventory management
● Retail math
● Effective communication
● Problem resolution
● E-commerce operations
References are available upon request.
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