Customer Service Specialist

Elizabeth Lucey

Proven Customer Service Specialist, adept in complaint handling and multi-tasking, excelled at Answering Cleveland INC by delivering exceptional service to over 100 customers daily. Skilled in typing at 65 wpm, consistently maintained high productivity and quality standards. Demonstrates a positive attitude and a commitment to customer satisfaction, setting a benchmark in customer support excellence.

Skills

Work History

Customer & Answering Service Representative

Answering Cleveland INC, 2805 Superior Ave.

Cleveland OH 44114

August 2022 - October 2024

Customer and Answering Service Rep

Tasco Inc., 7741 West Ridgewood Drive, Parma, Oh

44129

May 2012 - April 2022

Education

CCC West at Parma Heights, Oh

Associate of Arts in Business Communications, Nursing, English 1 And June 1982 Parma, OH 44134

440-***-**** **********@*****.*** WWW: Bold Profile

Complaint Handling Account Updates

Ability to multi-task Type 65 wpm

Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Maintained productivity and quality standards at all times. Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.

Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Maintained productivity and quality standards at all times.