Sales Associate Customer Service
Resume:
Caroline Guerra Cruz
New York, NY *****
********@*****.***
Willing to relocate to: Boston, MA
Authorized to work in the US for any employer
Work Experience
Shelter
Southampton shelter - Boston, MA
August 2022 to Present
. working on the kitchen and helping others with their recovery Wireless Sales Associate
OSL Mobile - Lynn, MA
May 2022 to Present
Sale phone
Sales Associate
Evolution Wireless (Metro PCS) - Lynn, MA
March 2022 to Present
Customer Service Leader
OSL Retail Services Inc - Lynn, MA
March 2022 to Present
Crew Member
Burger King - Lynn, MA
January 2022 to Present
Crew
Cook
Home Instead Seniorenbetreuung - Puerto Rico
May 2007 to Present
I have experience cook i love cooking i like clean,electronic House keeping Sales Associate
Evolution Wireless (Metro PCS) - Lynn, MA
March 2022 to June 2022
1. Spanish,bilingues customer sale
Wendy's Crew Member
Wendy's - Dartmouth, MA
November 2021 to December 2021
Cooking
Sober house
Assistant manager - Lynn, MA
October 2020 to April 2021
The engagement center
Voluntary - Boston, MA
April 2019 to December 2020
helped others in addition
Staffing Executive
Expert Staffing - Worcester, MA
February 2012 to June 2016
Every where is send me
Plastic Fabricator
David Clark Company - Worcester, MA
April 2014 to May 2014
Hair Stylist Assistant
Vip status - Tampa, FL
April 2001 to August 2005
save plastic and keep it in boxes
Leadership Team Member
waltmart - Puerto Rico
June 2003 to February 2004
Education
GED
High School - Kissimmee, FL
May 2003 to August 2003
High school diploma or GED
High school diploma or GED
High school diploma or GED
Skills
• Cleaning (Less than 1 year)
• Computer Repair (Less than 1 year)
• Wash dishes (Less than 1 year)
• Serving Experience (1 year)
• Kitchen Experience (1 year)
• Cleaning Experience (1 year)
• Meal Preparation (1 year)
• Food Preparation (9 years)
• Kitchen Management Experience (2 years)
• Cooking (10+ years)
• Food Safety (2 years)
• Fabrication (6 years)
• Food Production (1 year)
• Customer service (4 years)
• Laundry (4 years)
• Catering (3 years)
• Cashiering (10+ years)
• Caregiving (6 years)
• Home Care (6 years)
• Hair Styling (Less than 1 year)
• Shift Management (1 year)
• Sales (2 years)
• Salesforce (2 years)
• Salesforce (2 years)
• Siding (3 years)
• Landscaping (8 years)
• Warehouse experience
• Guest services
• Upselling
• Manufacturing
• Addiction counseling
• Cash handling
• Conflict management
• Alzheimer's care
• Van driver
• E & I
• Root cause analysis
• Contract negotiation
• Childcare
• Communication skills
• Hospitality
• English
• Restaurant experience
• Hotel experience
• Spanish
• Documentation review
• Assembly
• CSS
• Retail sales
• ADLs
• Crisis intervention
• Motivational interviewing
• French
• Bilingual
• Customer service
• Sales
• E-commerce
• Cashiering
• Typing
• Windows
• Guest services
• Accounts receivable
• Technical support
• Supervising Experience
• Individual / Group Counseling
• Budgeting
• Customer service (3 years)
• Cashiering (3 years)
• Sales (5 years)
• Retail sales (7 years)
• Computer Networking
• Leadership
• Developmental disabilities experience
• GitHub
• Distributed systems
• AWS
• PowerShell
• Ansible
• APIs
• Spanish
• Bilingual
• Customer service
• Retail sales
• Sales
• Customer service
• Spanish
• Customer service
• Restaurant experience
• Leadership
• E-commerce
• JavaScript
• Microsoft SQL Server
• MySQL
• SQL
• Docker
• Scripting
• Linux
• Shell Scripting
• P&L Management
• Cashiering
• Customer service
• SAP
• Customer service
• Customer service
• Leadership
• E-commerce
Languages
• Spanish, English - Fluent
• English - Intermedio
Links
http://WWW.FACEBOOK.COM
http://WWW.intagram.com
Certifications and Licenses
CADAC
CPR Certification
Food Handler Certification
Assessments
Recruiting — Completed
March 2022
Managing the candidate sourcing and selection process Full results: Completed
Front desk agent (hotel) — Completed
May 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed
Caregiver fit — Completed
February 2022
Measures the traits that are important for successful caregivers Full results: Completed
Warehouse safety — Completed
March 2022
Using safe practices in a warehouse setting
Full results: Completed
Customer service — Completed
April 2022
Identifying and resolving common customer issues
Full results: Completed
Cooking skills: Basic food preparation — Completed February 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Home health aide skills — Completed
August 2021
Providing care to patients in a home setting
Full results: Completed
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Food safety — Completed
December 2021
Knowledge of proper food and equipment handling safety measures Full results: Completed
Cleaner fit — Proficient
June 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Sales skills — Completed
May 2023
Influencing and negotiating with customers
Full results: Completed
Customer focus & orientation — Completed
May 2022
Responding to customer situations with sensitivity Full results: Completed
Supervisory skills: Motivating & assessing employees — Completed June 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Proficient
Manufacturing fit — Completed
September 2021
Measures the traits that are important for success in manufacturing roles Full results: Completed
Verbal communication — Completed
May 2022
Speaking clearly, correctly, and concisely
Full results: Completed
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Completed June 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Attention to detail — Completed
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Completed
December 2021
Responding to customer situations in a retail setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
II don't have my certificate because I lost them in a fire
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