Quality Assurance Project Manager

Jaidev Kumar Khatri

Email: ************@*****.*** Mobile: 0092-333-***-**** Gulzar-e-Hijri Karachi, Sindh. Profile

Results-driven IT Project Manager with over 12 years of experience in software quality assurance and project management. Adept at defining project scopes, setting timelines, and leading cross-functional teams. Proven track record of implementing agile methodologies and driving process improvements. Seeking a challenging role where I can leverage my expertise to manage complex projects and foster a motivated, learning-driven environment.

Professional Experience

Manager Projects (August 2022 to August 2024) Breakthru

Defining release scope, set timelines, build backlog on JIRA.

Developing project plans, goals, and identifying resources needed

Project’s risk assessment, controlling and implement mitigation strategy

Keep track of changes in a project & problem solving

Negotiating with product owners for project timelines.

Breaking the project goals into features and tasks.

Developing projects’ progress dashboard using JIRA.

Improve development processes to fit in Scrum method.

Provide Training to team for adhering to agile practices by leading the team.

Preparing project progress reports and setting up the stakeholder’s expectations.

Monitoring the smooth execution of release and report the empirical health of release. Project Lead & BA (August 2020 to July 2022) Breakthru (former KSH solutions)

Setting up JIRA backlog, reporting the progress of project & impacts on it.

Working with different stake holders to keep the project on track

Providing trainings to team for managing & organizing their work, skills and Tools.

Taking care of ADA implementation and its perfect working while executing a project. Senior SQA Engineer & BA (August 2016 – July 2020) KSH Solutions

Work in collaboration with our Karachi team of developers on all areas of software quality assurance area, adhering to SCRUM rules, providing user stories, etc.

Test product features for bugs & shortcomings in all phases of SDLC and optionally

Prepare bug reports, test cases and QA related documents using good written skills SQA Engineer (Sept 2015 – July 2016) Ten Pearls

Participate in all SDLC phases and accomplish assigned tasks effectively.

Participate in Application testing and Release Verification

Participate in formal technical reviews of artifacts (e.g. SRS, FS, DS, and Project Plan. Scrum Master & QA Engineer (April 2014 - Sept 2015) Matrix Systems

Ensuring team adheres to chosen scrum process, test plan and removes blocking issues.

Enables close cooperation within all roles of team and functions of every role.

Removing barriers, shielding the team from external influences.

Conducting scrum, sprint planning, backlog refinement & retrospective meetings. Proxy Product Owner & QA Engineer (February – April 2014) Matrix Systems

Help PO in creating and maintaining user stories.

Interact with the actual PO on regular basis and provides clarifications to the team.

Does additional R&D as assigned by product owner.

Add user stories to Target Process.

SQA Engineer (June 2013 – January 2014) Matrix Systems

Participate in all SDLC phases and accomplish assigned tasks effectively.

Participate in application testing & Release Verification (defect reporting & post-fix bugs verification).

Participate accordingly in formal technical reviews of artifacts (e.g. SRS, FS, DS, Project Associate SQA Engineer (March – May 2013) Matrix Systems

Reviewing SRS

Participating in Test planning

Building & Executing Test Cases

Internship (November 2012 – February 2013) Matrix Systems Learning and exploring the products in company, learning processes & procedures for development. Manager Maintenance (June, 2004 – May, 2007) Cosmos Communications

Handling network and information systems.

Customer feedbacks and complain to solve the technical issues.

Producing technical and performance reports of engineering.

Analyzing complains’ data to evaluate the existing systems’ performance Technical support (July, 2003 - May, 2004) JK Industrial Engineering

Supporting IT related activities.

Exploring network infrastructure.

Education

August 2007 – Nov. 2010 Masters in Information Communication Technology for Development, Stockholm University, Sweden.

January 1997 - May 2001 Graduated in Computer Engineering from Hamdard University

IT Project Management projects

Guest lecturer at Muhammad Ali Jinnah University and Federal Urdu University for the topic “Advance Project Management”

Successfully implemented agile methodologies in Intelligenes (Software Development House) http://intelligenes.com/

Successfully implemented agile methodologies (specifically Scrum) by designing process and procedures in Sabaq (a sister company of Multinet) http://sabaq.edu.pk

Successfully implemented Scrum in Bryt app (Edtech startup) https://bryt.app Professional achievements

Selected as star performer of the last quarter of 2013 within company competition.

Supervised a master’s thesis on topic of Quantification of Risk mitigation techniques for using Hadoop on Linux environment for student of Muhammad Ali Jinnah University.

Supervised a Bachelor’s thesis on the topic Impact of Bollywood music on Pakistani Youth for the student of Karachi University.

Tools worked upon

JIRA, TFS, TargetProcess, TestLodge, Test Manager, x-ray and Quality Centre.

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