Customer Service Team Member
Resume:
DANIEL COBBINA GYAMFI
PROFESSIONAL SUMMARY
Dedicated Cleaner with extensive experience at TD Bank, where I enhanced facility cleanliness and customer satisfaction through expert sanitation and maintenance practices. Leveraged skills in cleaning, sanitizing, and customer service to implement a recycling program, reducing waste significantly. Known for problem- solving abilities and efficient cleaning methods, I consistently maintained high standards, contributing to a safer, welcoming environment. Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job. Professional with high standards and strong background in maintaining cleanliness and hygiene. Known for reliable and thorough cleaning practices, contributing to healthier environment. Team-oriented with focus on collaboration and adaptability to meet changing needs. Skilled in using cleaning tools and following safety procedures.
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
SKILLS
• Cleaning and sanitizing • Sweeping and mopping
• Housekeeping • Customer service
• Problem-solving
WORK HISTORY
January 2020 - Current
TD Bank - Cleaner
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
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Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
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• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines. Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
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Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
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Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
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• Provided assistance to other staff members with cleaning of difficult areas. ***********@*****.***
kumasi, Ghana 00233
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EDUCATION
Associate of Applied Science,
System Engineer
Ipmc,
February 2022
Organized and used industrial cleaning products following strict safety procedures.
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Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
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Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
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Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
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Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
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Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
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Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
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Fostered safer work environment by promptly addressing spills and potential hazards.
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Kept public pathways clear of safety hazards and spills with regular checks and attention.
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• Cleaned walls and ceilings with special reach tools following regular schedule.
• Maintained floor cleaning and waxing equipment.
COMPUTER SOFTWARE
research and online marketing
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