Customer Service Sales Consultant
Resume:
Daniel Laprade
Established individual with unique customer service skills looking for a challenging position Plano, TX 75093
***********@*****.***
Experienced Internet Manager with a demonstrated history of working in the automotive industry. Skilled in Analytical Skills, Sales, Customer Relationship Management (CRM), Team Building, and Contact Centers.Extensive Retail Management as well.
Authorized to work in the US for any employer
Work Experience
Transporter/Driver
Texas Auto Value-Addison, TX
September 2021 to Present
Pick up vehicles in Texas,Oklahoma,Arkansas,and Louisiana from customers selling their automobiles on various websites.
Shift Manager
Walgreens-Plano, TX
January 2019 to June 2020
I was responsible for total store operations in the absence of the Store Mgr.Some of my accomplishments were top gun in fund raising sales for charities such as Ronald McDonald house,Red Nose and other well known establishments.
Self Employed
Insurance Services-Daytona Beach, FL
November 2015 to September 2016
Marketed life insurance products and set appointments for spouse which has her health,life and pc license Internet Sales Consultant
Mike Erdman Toyota-Merritt Island, FL
March 2014 to October 2015
Sales of new & pre-owned vehicles via internet.Managing incoming leads on crm and professional timely follow up to earn customers business.
Internet Manager
Absolute Hyundai-Mesquite, TX
July 2013 to January 2014
Internet new car sales following road to a sale guidelines Pre-Owned Internet Manager
Stonebriar Chevrolet-Frisco, TX
September 2011 to July 2013
Outstanding Internet sales consultant focusing on customer service,sales and diligent follow up.I was recognized for sales of the month repeatedly.
Customer Care Agent
Experian Consumer Direct-Allen, TX
October 2008 to June 2011
Data breach / PMID
Security verification
Enrollments
Billing - Researching payment history / Updating credit card information / Taking Payments by phone / Resolving billing inquiries
Retention of cancellation calls
Sales of credit monitoring memberships
Education
Some College in General Business
University of Wisconsin-Parkside - Kenosha County, WI September 1981 to June 1983
Skills
• Shift Management
• Fundraising
• Assistant Manager Experience
• Supervising Experience
• Store Management Experience
• Management
• Food Service
• Merchandising
• CRM Software
• Business Development
• Marketing
• Salesforce
• Loss Prevention
• Customer Relationship Management
• Negotiation
• Time management
• Banking
• Leadership
• Sales
• Van driver
• Phone etiquette
• Microsoft Office
• Data entry
• Microsoft Excel
• Communication skills
• Computer skills
• Supervising experience
• Customer service
• Cash register
• Organizational skills
• Outside sales
• B2B sales
Additional Information
Certificate in Loss Prevention
Contact this candidate