Office Assistant Customer Service
Resume:
Tosha White
*** *. ****** ** ********* La *****
*******@*****.***
Objective
To Obtain a position in which I can utilize my work experience and education with opportunity for advancement.
Experience
06/01/2016-present
University Hospital and Clinics
Lafayette, La
Medical Office Assistant
Register patients for outpatient procedures.
Assist patients on the phone with scheduling appointments.
Scan and Process Referrals to appropriate departments.
Experience in using ICD-10, CPT Codes.
Answer phones in timely manner and direct calls to appropriate area.
Direct patients in a courteous and positive manner.
04/2007-10/2007(P/T)
Lafayette Sheriff’s Office/Seasonal
Lafayette,La
Clerk
Intake of information for acceptance into a home monitoring program.
Assisting clients with itineraries and daily assignment.
Relieving front desk clerk, filing, running errands and travel assignments.
Retrieve phone messages for coworkers accurately and professionally
Ensure safety of guest, visitors and employees in regard to locking entrances and exits.
Supported other departments on classroom management of inmates.
11/1997-05/2016
Our Lady of Lourdes
Lafayette, La
Patient Registrar
Customer Service, computer usage, researching files and using EMR.
Assisting patients with registration process.
Maintain Department records system, including filing and retrieving documents.
Pre Certification and Authorizing Procedures.
Serves as clerical assistant PBX Operator and Receptionist to different units.
Communicating Patient Rights and maintaining privacy.
01/2004-present
Jackson Hewitt/Seasonal
Lafayette, La
Tax preparer
Customer Service with Clients and I.R.S.
Filing, answering and directing phone calls.
Handling numerous accounts, posting payments.
Printing and issuing Tax checks
Resolving issues in a timely manner
Attending 15 hour classes that grants Tax preparation
Education
08/1989-05/1994
08/2005-Present
Carencro High School
South Louisiana Community College
Lafayette, La
Lafayette, La
References available upon request
Contact this candidate