William Graham
*******@*****.*** • 856-***-****
LinkedIn • Breckenridge, CO
AWS Cloud Engineer Profile
AWS Cloud Engineer with 25+ years of experience in designing, implementing, and optimizing cloud-based infrastructures. Proven track record of managing and securing AWS environments to achieve 99.9% uptime, reduce costs by up to 35%, and improve operational performance by 40%. Adept at driving projects from concept to deployment, aligning cloud solutions with business goals to maximize ROI. Strong background in team leadership, technical mentoring, and solution presentation to diverse audiences. Focused on continuous improvement and measurable outcomes. Key Areas of Expertise
• AWS Services (EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, CloudFront, ECS/EKS)
• Infrastructure as Code (Terraform )
• Network Architecture & Security (IAM, Security Groups, GuardDuty, WAF, KMS)
• Cost Optimization & Performance Tuning
• Incident Response & Disaster Recovery
• Solution Design & Implementation
• Team Leadership & Mentorship
• Technical Solution Presentation & Documentation
Career Experience
BlackBerry Inc., Waterloo, Canada (Via Acquisition) Director – Global Sales/Cloud Engineering
Apr 2015 – Feb 2024
Led a global AWS cloud engineering team of 10+ members, driving the deployment of AWS infrastructures for high-security applications with a goal of 99.9% uptime. Implemented proactive monitoring and incident response systems, achieving a 40% reduction in response times. Partnered with cross-functional teams to align AWS cloud deployments with customer and product needs, resulting in a 25% increase in adoption of cloud services.
• Achievements:
o Increased Cloud Efficiency: Improved AWS service usage efficiency by 30% through reserved instance management and load balancing. o Reduced Deployment Time: Standardized AWS infrastructure provisioning with CloudFormation and Terraform, reducing deployment time by 50%. o Enhanced Security Compliance: Achieved 100% compliance with internal security audits by implementing AWS IAM, GuardDuty, and KMS. WatchDox Inc., Palo Alto, California
Manager – Cloud Security Engineering
Feb 2014 – Apr 2015
Managed a team of 8 cloud engineers, executing AWS security measures that decreased security breaches by 60%. Oversaw the setup of secure environments for high-sensitivity data storage using AWS S3 and KMS. Regularly conducted security audits to ensure 100% compliance with security standards, enhancing customer trust and contract renewals by 20%.
• Achievements:
o Optimized Security Measures: Reduced incidents of unauthorized access by 60% through improved IAM roles and multi-factor authentication. o Cut Cloud Provisioning Costs: Leveraged automation in Terraform, saving 15% in AWS service costs.
o Increased Customer Satisfaction: Increased client retention by 20% by delivering secure and compliant AWS solutions.
Sycomp Inc., Foster City, California
Senior Account Manager/Data Security Evangelist
Aug 2012 – Feb 2014
Focused on delivering AWS-based solutions to high-value clients, generating $6 million in revenue over two years through targeted cloud security implementations. Utilized AWS services like WAF and GuardDuty to create robust, secure cloud environments, positioning the company as a leading provider of AWS solutions.
• Achievements:
o Revenue Generation: Achieved $6 million in new business by providing security-focused AWS solutions.
o Client Engagement: Reduced service request turnaround time by 35%, enhancing client satisfaction and repeat business. o Brand Positioning: Increased market share by 15% through targeted security consulting and AWS solution offerings.
Additional Experience
• Architectural Engineering Manager, Check Point Software Technologies, Ramat Gan, Israel (14 Years)
Education
Degree in Computer Science
Monmouth University, Long Branch, NJ
Certifications
• AWS Certified Cloud Practitioner
• Certified Information Systems Security Professional (CISSP), 2012 Technical Skills
AWS Services (EC2, S3, RDS, Etc.), Security Architecture, Solution Design, Infrastructure as Code (Terraform, CloudFormation), Linux, Network