Customer Service Data Entry

EB

ELSA BROWN

*********@*******.*** 804-***-**** Richmond, VA 23234

Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Donor screening

Venipuncture

Infection Control

Blood collection

Specimen Preparation

Paperwork Processing

Data Entry

Specimen handling

Venipuncture Expertise

Patient Care

HIPAA

HIPAA Compliance

Virginia Endocrinology and Osteoporosis

Center Midlothian, Virginia

Phlebotomist

07/2021 - Current

Performed venipuncture and other blood collection procedures according to established standards.

Maintained a clean, safe, and organized work environment. Prepared specimens for transport to external laboratories. Verified patient information prior to specimen collection. Provided excellent customer service while interacting with patients. Adhered to HIPAA guidelines regarding patient privacy. Processed samples accurately and efficiently.

Monitored inventory levels of supplies used in phlebotomy services. Gambro Healthcare Richmond Virginia,

VA

Phlebotomy Technician

07/2021 - 07/2023

Participated in continuing education courses related to phlebotomy techniques.

Monitored inventory levels of supplies necessary for performing phlebotomy duties.

Labcorp Richmond, VA

Site Coordinator/Mobile Phlebotomist

07/2006 - 04/2021

Maintained accurate records of event activities and expenses. Developed comprehensive training programs for new staff members. Ensured compliance with all applicable regulations related to the event. Maintained accurate records of employee attendance and payroll information.

Supervised a team of volunteers assigned various tasks at the event. Provided customer service support to attendees during the events. Facilitated training and development sessions for site staff to enhance skills and safety awareness.

Villasis National High School Villasis, Pangasinan,Philippines Summary

Skills

Experience

Education and Training

03/1978

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