Front Desk Receptionist

Paula A Orozco

**************@*****.*** 561-***-**** Orlando, FL 32826

EDUCATION

University of Central Florida, Orlando, FL

Bachelor of Science in Clinical Psychology December 2022 Relevant Coursework: General Psychology Medical Terminology Abnormal Psychology Vocal Major at Alexander W. Dreyfoos Junior School of the Arts, West Palm Beach, FL 2019 High School Diploma

EXPERIENCE

Front Desk Receptionist 2023-Current

Metro Health Inc. of East Orlando

● Greeted patients in a friendly manner and attended to their needs

● Answered telephone calls and transferred them to wherever appropriate

● Scheduled appointments

● Administered department meetings

● Verified insurance through Availity and processed payments

Mental Health Technician 2021-2023

La Amistad Behavioral Health Services

● Fulfilled both clerical and clinical duties

● Observed the behavior of adolescent and adult patients for safety

● Completed patient notes on the computer through the use of Windows and desktop applications

● Filed patient medical records

● Performed patient vitals

KEY SKILLS and CERTIFICATIONS

● Bilingual - Spanish

● CPR Certification

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