Customer Service Assistant Manager
Resume:
Venitra Harris
Cleveland, OH *****
*************@*****.***
As a thoughtful and well-organized individual with 10 years of customer service experience, am
looking to enhance my personal and professional goals. am capable of working well under pressure
and deadlines are met efficiently. also work cooperatively in a diverse environment and look forward
to developing new skills.
Authorized to work in the US for any employer
Work Experience
Second Street Associates LLC
Verification Organizer
April 2024-Present
As the verification organizer, my duties are to track and sumit payroll for over 100 employees. am filing data
throughout the day for the information collected by the canvassers. am also responsible for collecting
identification to sumbit background checks for potential employees. When there are issues with payroll, am to
resolve them immediately. also log and create trackers and spread sheets for my office. It is also my responsibilty
to track the canvasser daily movement to ensure that they are doing their job.
Personal Chef/Caterer
Self-employed
December 2019 to Present
Self-employed personal chef and caterer, create menus for client, provide daily meal prep and weekly
meal planning, monitors sanitation practices while handling food, properly storing food with heating
instructions, stay up to date with individuals’ nutrition needs, maintain clean and organized workstation
including serving areas, effective marketing, advertisement, and recruitment to obtain services
Direct Care Worker
The Comfort House LLC - Willowick, OH
February 2019 to March 2023
Assistant Manager
family dollar inc
May 2014 to December 2017
Assistant manager, implement daily operations of a retail establishment, coordinate problem-solving
for customer inquiries and complaints, supervise sales and support personnel, provide weekly schedule
for different shifts to ensure establishment policies meet company standards, including meeting
monthly targets and establishing product budgets and adhering to labor cost, daily use of cash-
handling, finance reports, and daily bank deposits.
Education
HIGH SCHOOL DIPLOMA
CLEVELAND HTS HIGH SCHOOL - Cleveland,
Ohio
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