Customer Service 1-2
Resume:
ISSIA ANNA JULUN or JOHN ANNA HARRIS
Milwaukee WI 53235
Skills
Associates in Accounting and Computer Science, liberal Arts Educational experience at University of Wisconsin 72, courses in Business Organization and Management,Business Communication, Principle of Microeconomics,English 1-2,System implementation, System application,System Administrative,, Network environment Implementation - Milwaukee Area Technical College 163 course studies, Accounting 1-2,, Financial accounting Computer User Support, Accounting for Government/ Nonprofit Entity,,Quickbooks, Excel, Wordperfect,, General Accepting Accounting Principle,Accounting for Managers, Auditing. Income Tax 1,-2 Intimidate Accounting, Accounting Practice,/System Approach an Associate in Accounting and an Associate in Microcomputers, Certificate in Business Management, Certificate in Computer technology.
10-01-2001 to 02-13-2013
Milwaukee County, Milwaukee WI - Fiscal assistant I-, State of Wisconsin Financial Specialist I
●Customer Service by phone contact, walk-ins, in-person and by email internal and external
●Data enter and word perfect
●Filing and maintenance alphabetical and numerical files of license report and provider Payroll timesheet
●Process under weekly deadlines
●Documented in CSAW notes of discrepancy
●Reading calendars and license reports for adjustments to providers payroll
●GAAP principle
●Excel 1997
●Year end inventory control of payroll files.
●Training payroll concerns and issues
●Laptop and computer literate
●Performing Audits against fraud.
●Management of Accounts
●Serup meeting to address concerns
●Faxed scanned photo copies to license specialists and state of wisconsin Auditors
Miller Brand,Wauwatosa WI - Computer Operator.
●Reconciled Account Receivables.
●Downloaded Norands and Uploaded Norands.
●Using Application System 400 server and Business partner Network
●Printed Managerial Reports Calculating years earnings Current against Previous year Reported Earnings.
●Received transmissions by computer from a sales representative reporting sales for the day.
●Data Entries of invoices when invoices would not upload and reconciliation of sales receipts.
●Troubled shooted equipment problems using manuals and on call help desk .
●Quarterly system backup. To recover against system failure.
●Completed year end inventory reports for supervisor
09-01-1984 to 03-14-1991 also 01/01/2010 to 02/1/2011
MONTH 20XX - MONTH 20XX R
US Bank, Milwaukee WI and First Bank Milwaukee, ..WI
Lead clerk and proof encoder
●Encoded magnetic fields on checks and deposits slips
●Balance deposits and proof deposit by endorsing date.
●Blocked and Batched deposits for high speed sorter
●Reconciled and made adjustments of credit or debit was made to customers account
●10 key adding machine proficient
●2400 kspm Data entry
●Met processing deadline of 6 o'clock and 10 o’clock to make deposit available within 24 hours..
●10 key pad proficient
●Book-keeping skills
●Sorter Operator and Computer operator
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