Talia Thomas
Woodstock, Georgia, 30189
**************@*****.***
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Skills
Communication
Problem-solving
Time management
Data Analysis
Interpersonal Skills
Multitasking
CRM Software Proficiency
Familiarity with customer relationship management tools Ability to handle multiple inquiries or tasks simultaneously Accurate inputting and management of customer information Ability to build relationships and work well with diverse teams. Ability to analyze HR metrics and generate reports Ability to identify issues and develop effective solutions Proficiency in scheduling software and Microsoft Office Suite. ㅡ
Experience
Marquis Dental / Customer Acquisition Specialist
Current
Ability to identify issues and develop effective solutions. Build and maintain relationships with potential customers to understand their needs and provide tailored solutions.
Conduct outbound calls and follow-up on leads to generate new sales opportunities
Utilize CRM software to track interactions, manage customer data, and report on sales activities.
Schedule appointments for clients and staff using scheduling software or systems.
Answer phone calls and emails to assist clients with appointment requests and inquiries.
Sentry Surveillance / Business Development Specialist September 2022- February 2024
Identify and pursue new business opportunities through research and networking.
Develop and maintain relationships with potential clients and partners. Collaborate with marketing and sales teams to develop targeted campaigns. Track and report on business development activities and outcomes. Respond to customer inquiries and provide exceptional service to enhance customer satisfaction..
Meet and exceed sales targets and performance metrics. 101 Bagel Cafe / Assistant Manager
August 2021- July 2022
Assist in recruiting, training, and onboarding new team members. Assist with scheduling and managing staff shifts to ensure adequate coverage during peak hours.
Monitor employee performance and provide feedback and coaching. Assist the manager in daily operations, ensuring smooth functioning of the restaurant.
Oversee food preparation and presentation to maintain quality standards. Ensure compliance with health and safety regulations. Monitor inventory levels and assist in ordering supplies as needed. ㅡ
Education Marietta High School
August 2016- May 2020
Middle Georgia University
Current
Bachelors in English