Administrative Assistant Customer Service
Resume:
Contact
Skills
Work History
Marlene Wilson
Dynamic professional with a proven track record at Rennies Travel, enhancing corporate sales revenue through strategic planning and relationship building. Expert in database administration and fostering professional relationships, I excel in environments requiring a blend of technical and interpersonal skills. Achieved significant sales targets by leveraging market insights and exceptional negotiation abilities. Address
Johannesburg 2169
Phone
*******@*****.***
Multi-line
Telephone
Systems
Invoice
Processing
Contract
negotiations
Database
administration
Administrative Assistant
Start Properties, Randburg, South Africa
Answered multi-line phone system, routing
calls, delivering messages to staff and greeting
visitors.
Maintained confidentiality of sensitive
information by adhering to strict privacy
policies and implementing secure filing
systems.
Promoted a positive work environment
through effective communication skills and
fostering professional relationships among
colleagues.
Improved document organization with
thorough file maintenance, archiving
outdated records as necessary for efficient
retrieval when needed.
Delivered excellent customer service through
prompt responses to client inquiries,
addressing concerns effectively, and building
strong relationships.
2012-02 -
2016-09
Cotporate Sales Executive
Rennies Teavel, Johannesburg, South Africa
Expanded market share by identifying new
business opportunities and potential clients.
Consistently monitored sales performance
against defined goals, implementing
corrective actions as necessary to stay on
track for success.
Consistently exceeded annual sales targets,
contributing significantly to overall corporate
revenue growth.
2000-05 -
2003-09
Education
Account
Reconciliatio
n
Purchase
orders
organization
Package
routing
Social media
knowledge
Team
Bonding
Meeting
arrangements
Business
administration
Time
management
Office
administration
Travel
coordination
Customer
and client
relations
Marketing
Relationship
building
Organized various networking events to
engage prospective clients actively seeking
new business opportunities within local markets
actively.
Provided exceptional post-sale support by
addressing any concerns or issues promptly
ensuring customer satisfaction and building
trust.
Established long-term client relationships
through effective communication and
negotiation skills.
Increased corporate sales revenue by
developing and implementing strategic sales
plans.
Matric : High School Teaching
West Ridge High School - Johannesburg, South
Aftica
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