Customer Service Manager

Shannon R Hughes

Telephone 404-***-****

Email *.**********@*****.***

Objective: A challenging position which will utilize my skills while making a positive contribution to my employer.

Work Experience:

Jan 2023-Sept 2024 Fresh Market, Roswell, GA

Deli Manager

Responsibilities included overseeing the entire deli staff, which involved developing, training, and coaching team members. Additionally, ensured food safety standards were met and daily production deadlines were achieved. Managed deli inventory by handling ordering and receiving processes.

Apr 2016-Dec 2022 Walmart, Roswell & Holly Springs, GA

Customer Service Manager & Overnight Stocking Manager

Responsibilities included managing cash control, conducting register audits, handling accounting tasks, and resolving customer concerns. Supervised line expeditions and oversaw the overnight stocking and maintenance team. Ensured the store was clean and ready for opening each day.

Feb 2012- Oct 2016 CVS Pharmacy, Roswell, GA

Shift Leader/Key Holder

Responsibilities included supervising all staff on shift, checking in vendors and verifying products against invoices, providing customer service, unloading trucks, and loading products.

Education:

1998-2000 Stockbridge High School

March 2008 GED Diploma

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