Scrum Master Risk Management

IVANA TIANI TCHAYE

Raleigh, NC • 908-***-**** • ************@*****.***

Professional Summary

Certified Scrum Master with years of experience in agile project management and cybersecurity. Skilled at fostering cross-functional team collaboration, optimizing workflow efficiencies, and maintaining a secure and compliant development environment. Proven track record of delivering high-quality products in regulated industries, with a strong understanding of security protocols and risk management in agile environments. I have consistently demonstrated the ability to define and map project scope, specifications, timelines, resources, and budget requirements, with a verifiable track record of managing complex projects while delivering on time, under budget and above expectations.

Skills

●Agile Frameworks (Scrum, Safe, Kanban)

●Excellent communication skills

●Agile Coaching

●Stakeholder management

●SDLC & ALM

●Documentation management

●MS OFFICE Suite: Excel, PowerPoint, Word, Access

●Requirements analysis

●Business & Data planning

●Cybersecurity: Risk Assessment

●Cybersecurity: Incident Response

●Scope management

●Servant Leadership

●Team building & mentoring

●Conflict Resolution

●Risk Management

●PM Tools : Jira, Confluence, Rally, TFS, RTC, SLACK,SHAREPOINT, Lucidchart, 15five

●Technologies: Java, .NET, C#, Python, SQL, AWS

●Identity Management

●Cybersecurity: Threat Modeling

Certifications

Professional Scrum Master (PSM 1)

●Scrum.org

SAFe 5 Advanced Scrum Master (SASM)

●Scaledagileframework.com

Education

Bachelor of Science: Public Health

Rutgers University- New Brunswick

Languages

●French: Fluent

●English: Fluent

Work History

Senior Scrum Master(Agilist), 05/2022- PRESENT

Visa Inc

●Managed multiple teams working on Client Filters as well as SDK releases for both Android and iOS.

● Coordinated and facilitated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint reviews and Backlog Refinements.

● Demonstrated a sense of urgency and responsiveness to complete work and solve problems, with a strong drive to persevere when faced with ambiguity.

● Maintained relevant metrics to help teams monitor their performance by using lead and cycle time from done sprints.

● Proactively removed or escalated roadblocks to allow team progress by scheduling and facilitating these discussions in order for the team to meet their sprint goal.

● Supported the Product Owner in refining and maintaining the product backlog.

● Championed Agile software development best practices, acting as a coach to the Scrum teams by making sure the team understands agile principles, purpose and value each ceremony brings.

●Encouraged continual improvement in Engineering practices to improve code quality and

delivery by working with a technical coach to identify improvement areas for the developers.

●Managed the transition from a waterfall to an agile framework within the organization, reducing project timelines by an average of 30% without compromising security.

●Coordinated threat modeling sessions with the development team, helping identify and prioritize cybersecurity risks based on project goals and regulatory compliance needs.

●Supported incident response exercises and conducted retrospectives post-incident, improving response time by 15% over a year.

Senior Scrum Master (SAFe), 01/2022 to 04/2022

Zelis- Bedminster, NJ

●Worked on 1 Software development team but helped trained teams on an organizational level into the adoption of Scrum.

●Managed all releases, insuring that competed work entered production in a timely manner

●Facilitate the spirit of the process (i.e. transparency, ensuring that project information is current and impediments are eliminated)

●Responsible for facilitating all scrum ceremonies like; daily stand-ups, sprint planning, backlog refinement, sprint reviews and sprint retrospectives

●Helped transform Data team from a waterfall methodology into becoming a more agile team

●Assisted the Scrum team in identifying and remediating security risks through continuous backlog refinement, improving vulnerability management by 30%.

●Developed automated scripts in Python to monitor for common security misconfigurations, reducing manual audit time by 40%.

●Collaborated with the project management team to establish best practices for secure coding and vulnerability management.

Senior Scrum Master (SAFe), 01/2021 to 09/2021

Reef Technology – Miami, FL

●Worked with technical teams to support and maintain multiple web applications within Reef Technology and its subsidiaries.

●Facilitated all scrum ceremonies to maximize efficiency of sprint completion

●Worked alongside development teams, quality assurance teams and management to ensure and deliver valuable products within the timeline.

●Create and maintain team reporting such as sprint review decks, roadmaps, dashboards, burndown charts, control charts, Kanban metrics and various other reports.

● Worked with the Agile operations team to help evangelize agile practices to the remainder of the company.

●Coach and advise the development team, product owner, and stakeholders to refine their individual understanding of the Scrum Framework and Agile methodologies, by challenging them to fight complacency and grow as individuals and as a team.

●Protect the scrum team from outside interruptions and distractions.

●Support the Scrum Team by helping settle disputes and maintain agile tools.

●Led community of Agile practices across the company to aid TDM, Scrum masters and Product representatives in adopting new Agile practices.

● Helped the team embrace SAFe Core Values, Adapt and apply SAFe principles, and implement SAFe practices.

●Worked with team to identify MVPs in a SAFe environment

●Anticipated and mitigated risks by conducting assessments against proposed sprint goals during planning and team progress against current sprint goals during execution.

●Remove blockers and impediments that are or may slow down team progress, and escalate them when they cannot be resolved

●Worked with team to identify MVPs in the SAFe environment

●Participated in all Program Meetings, PI Planning sessions, feature definition sessions, release planning sessions and Scrum of Scrums SOS meetings

●Ensured my teams were high performing and productive by team resolving conflicts, removing impediments and increasing team collaboration through effective communication techniques

●Participated in all Program Meetings, PI planning sessions, feature definition sessions, release planning sessions and Scrum of Scrums SOS meetings.

●Implemented multi-factor authentication (MFA) and single sign-on (SSO) solutions to enhance security and streamline user access across platforms.

●Collaborated with cross-functional teams to deploy identity federation solutions for seamless access across multiple domains.

Scrum Master/Project Manager, 01/2020 to 12/2020

Amazon – New Jersey

●Manage the scope and timeline of all projects/efforts working with each member of the team

●Identify and eliminate impediments that hinder the team’s progress, facilitating a smooth and efficient development process

●Implement Project Management/Best Practices

●Guide the team in adopting agile and scrum practices, providing coaching and mentorship to enhance their understanding and implementation of agile principles

●Facilitate internal communication and effective collaboration

●Uphold and reinforce agile principles within the team, emphasizing collaboration, responding to change, and delivering working solutions iteratively

●Create and manage Azure DevOps to track the various project status and update

●Foster a collaboration environment by encouraging open communication, cooperation, and transparency among team members and stakeholders that will allow for efficient status reporting and tracking

●Publish weekly/monthly reports with the stakeholders as per a defined template

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