Customer Service Personal Care
Resume:
Trinity Shofner
Perris, CA *****
**************@*****.***
Im currently going to school for social work, Human services & counseling practices Work Experience
Instacart Shopper
Instacart Shoppers - Perris, CA
Present
Go to pick Up location, shop for customers requested items make any changes necessary, pay for items client requested with company card, take items to clients home or location requested if needed verify id . DSP/Caregiver
E.M.R.G.E - Perris, CA
December 2023 to Present
1. Personal Care: Assisting individuals with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting while promoting independence and dignity. 2. Medication Administration:Administering medications according to prescribed schedules and documenting medication administration accurately.
3. Behavioral Support: Implementing behavior support plans and strategies to manage challenging behaviors effectively and promote positive outcomes. 4. Assessment and Documentation:Conducting assessments, documenting individual progress, and maintaining accurate records of services provided. 5. Healthcare Coordination: Collaborating with healthcare professionals, families, and other team members to ensure the overall health and well-being of individuals. 6. Skill Building: Facilitating skill-building activities and implementing individualized goals and objectives outlined in each person's support plan.
Security Supervisor
SOUTHWEST PATROL - Brea, CA
September 2022 to Present
Supervise security guards, Maintain daily records check-in visitors, greet guests, and ensure that unauthorized people or products do not enter or leave the premises, check trucks in, receive bol’s for trucks & record the information,
Popeyes Cashier
Popeye's Restaurants - Perris, CA
February 2019 to December 2022
Managed front counter cashier and achieved a 40 second average
· Counting Money
· Packing Meals
· Clean dining area ensuring a great experience for Customers• Counted out cash drawers
· Rang up purchases
· Handled guest complaints and concerns
· Greeted guests
· Manage transactions using the cash register
Collect payments rather it’s cash or credit or debit Redeem stamps and coupons
Make sure food prices are accurate
Issue receipts and refunds
Sell products and Introduce new ones
Security Officer
Securitas - Ontario, CA
February 2020 to May 2022
· Secure premises and personnel by patrolling property
· Prevent losses and damages by reporting
· Complete reports by recording observation information, occurrences & surveillance activity’s
· Maintain environment by monitoring security cameras
· Provide good customer service
· Speak to customers or members
· Be visible
· Check employees bags on the way out
•
Amazon Warehouse Associate
Amazon - Moreno Valley, CA
August 2019 to January 2020
I work in prep I take items out of the boxes and receive them into a tote and send them down the line, I have to make sure I could my items correctly and no items are Damaged as well• Handled incoming and outgoing orders
· Loaded/unloaded trucks and boxes
· Operated pallet jacks and racking systems
· Marked and packaged items
Caregiver/Provider
County of San Bernardino - San Bernardino, CA
August 2019 to January 2020
22640 Ellis Ave
Took care of 1 child for about 12 hours, three times a week, making sure to feed them and keeping them safe, changing diapers & reading to infant
Cashier/Packer
KFC/Taco Bell Restaurant - Sun City, CA
May 2018 to June 2019
Manage transactions using the cash register
Collect payments rather it’s cash or credit or debit Redeem stamps and coupons
Make sure food prices are accurate
Issue receipts and refunds
Sell products and Introduce new ones
Education
Associate's degree in Introduction to Social Work
Moreno Valley College - Moreno Valley, CA
January 2023 to January 2025
High school diploma
Val Verde High School - Moreno Valley, CA
January 2018 to December 2019
Skills
• First aid
• Food safety
• Home Care
• Management
• Conflict management
• Social Work
• Computer skills
• Office experience
• Customer service
• Sales
• Teaching
• Microsoft Outlook
• Curriculum development
• Surveillance
• Warehouse experience
• Phone etiquette
• Cash handling
• Restaurant experience
• CPR
• Driving
• Dispatching
• Leadership
• 150 wpm
• Communication skills
• CCTV
• Customer service
• Inventory Control
• Loss Prevention
• Typing
• Security
• Shipping & Receiving
• Order Picking
• Cashiering
• Food Preparation
• CCTV
• Typing
• Cash register
• Care Giver
• Classroom experience
• Writing Skills
• English
• CSS
• Nannying
• Security
• Sales
• Cash Handling
• Cleaning
• Sales (3 years)
• Microsoft Office
• Case Management
• Microsoft Excel
• Driving
• Customer support (3 years)
• Supervising experience (1 year)
• Surveillance
• Microsoft office
• Childcare (5 years)
• Pallet Jack
• Babysitting
• Medication administration
• Tutoring
• Data collection
• Behavioral health
• Patient observation
Certifications and Licenses
First Aid Certification
Driver's License
Guard Card
CPR Certification
Contact this candidate