Data Entry Technical Support

Rashed Mustafa Maini

******.*.*****@*****.*** +1-216-***-**** Brooklyn, Ohio Linkedin

PROFILE

Graduated Computer Science student with strong expertise in programming languages (Python, SQL) and a passion for cybersecurity. Proficient in network security protocols, vulnerability assessment, and penetration testing. Seeking to leverage technical knowledge and problem-solving skills in cybersecurity roles focused on securing systems and mitigating risks. EXPERIENCE

Volunteer

Participated in Weekly Discussions

03/2024 – 07/2024

• Engaged in detailed discussions on cybersecurity trends, identifying critical patterns related to ransomware and phishing attacks; contributed findings to address the three most significant emerging threats faced by organizations. Data Entry and Technical Support (Summer Job)

Al-hilal Pharmacy

05/2023 – 08/2023 Saudi Arabia

•Provided technical support to end-users, resolving hardware, software, and network issues, achieving a 95% resolution rate on first contact.

•Performed accurate data entry for inventory and customer records, reducing data entry errors by 15%.

•Assisted with network maintenance, ensuring reliable connectivity for over 5 workstations and maintaining security compliance. EDUCATION

Computer Science

University of the people

08/2024 United States

•GPA: 3.78

Major Courses: Web Engineering Data Structures Software Design Computer Networks Project Management Operating Systems

Network Security Security Tools Security Frameworks CERTIFICATES

CompTIA Security+

Validates foundational IT security skills, including network security, threats and vulnerabilities, cryptography, and identity management

Google Cybersecurity Professional Certificate

Foundations of Cybersecurity Manage Security Risks Networks and Network Security Linux, SQL and Python Assets, Threats, and Vulnerabilities Detection and Response Security Frameworks Splunk: Zero to Power User

Developed strong foundational knowledge in using Splunk for data analysis and monitoring. Acquired hands-on skills in creating and optimizing queries, generating dashboards, and configuring alerts. TECHNICAL SKILLS

Cybersecurity Fundamentals

Encryption techniques, network security protocols, vulnerability assessments. Tools & Software

Nmap, Kali Linux, Wireshark, Splunk, SIEM tools, Python, SQL. Networking

TCP/IP, DNS, VPN, firewalls, troubleshooting, network maintenance. Operating Systems & Architecture

Windows, Linux

Other Skills

Microsoft Office, data entry, technical support.

SOFT SKILLS

Effective verbal and written communication skills. Demonstrated ability to think critically and assess situations Strong attention to detail, particularly when dealing with technical troubleshooting or network security issues. Ability to quickly learn and adapt to new technologies, frameworks, and environments.

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