Quality Assurance Customer Service
Resume:
Randy Jones
Houston, TX *****
**********@*****.***
To secure a position in an environment that provides stability, room for growth, and I can contribute to the success and future growth of a progressive company as a productive team member. Work Experience
Lead Merchandiser
Atlas Retail Services-Houston, TX
August 2023 to November 2024
• Customer service: Greeting customers, answering questions, and helping them find products
• Sales: Processing sales, returns, and exchanges, and using upselling techniques
• Inventory: Restocking, organizing, and managing inventory
• Store maintenance: Keeping the store clean and organized, and setting up displays
• Store policies: Following store policies and procedures, including handling products and reporting security issues
• Training: Participating in training to improve product knowledge and sales skills
• Other duties: Managing appointment shopping or in-store pickup, and placing special orders Assembly Technician
WORLDWIDE OILFIELD MACHINE-Houston, TX
September 2021 to May 2023
• Valve Assembler/ Assembling valves and valve components
• Inspecting finished products for defects
• Assisting in the loading of raw materials
• Transporting raw materials
• Communicating with coworkers
• Promoting a safe workplace
• Prior assembler experience
• Familiarity with production equipment and machinery Forklift Operator
Fast And Steady Installers-Houston, TX
March 2017 to July 2021
• Loading and unloading: Moving materials onto and off of trailers, rail cars, and cargo ships
• Stacking and unstacking: Stacking and unstacking pallets, crates, lumber, and other materials
• Maintaining: Performing regular maintenance on forklifts and other equipment, and determining when repairs are needed
• Safety: Ensuring the safe and efficient movement of goods, and following safety regulations and company guidelines
• Documentation: Completing forms, handling documentation, and maintaining accurate production records
• Quality assurance: Reporting product damage and shortages, and performing quality assurance duties
• Inventory: Maintaining inventory, and using radio frequency (RF) scanning equipment to track inventory
• Communication: Using radio communications to determine priorities Education
General educational development
Houston Community College - Houston, TX
May 2002 to May 2022
Skills
• Merchandising
• Inventory Control
• Load & Unload
• Retail Management
• Forklift
• Quality Assurance
• Supervising Experience
• Assembly
• Pricing
Certifications and Licenses
Forklift Certification
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