Customer Service Representative

Joey Shamblin

336-***-****

PO Box **

Germanton NC 27019

**************@***.***

Objective: To obtain a long-term position in Customer Service with a reputable company, paving my future in the industry by building skills with a knowledgeable team.

Work Experience:

Advance Auto (7 years)

Parts Pro

·Maintain commercial customer relationships

·Provide GAS2 selling experience commercial customers

·Achieve personal / store sales goals and service objectives

·Provide day-to-day supervisory support for Team Members

·Cashier

Salvage Discount Inc (20 years)

•Cashier

•stocker

•customer service

Horizon Residential Care (2 years)

Hab Tech

•implement individualized plans focused on specific goals.

•Direct care to special needs individuals and daily living skills.

•Provide respite and personal care services to consumers with intellectual/developmental disabilities.

•Provide care for adolescents with physical and developmental disabilities through activities designed to address social, emotional, and behavioral needs.

• Help consumers with daily living activities such as bathing, dressing, cleaning etc.

ResultCX: Sub-contracted with Home Depot (2 years)

Customer service representative

Answer phones

Resolve customer issues, determine cause and effect and present a resolution.

Scheduled appointments for deliveries and installs.

Walmart (Present)

Food and Grocery

•Work in our dry grocery department and ensure customers find the items they are looking for.

•Ensure high quality products are available in produce, deli, bakery, dairy, meat, and other departments

•Pack ready-to-sell products in proper containers and stock displays

•Set up store modifications

Skills:

•customer service

•Register system

•Numerical merchandise and cataloging

•Inventory specilalist

•Communication

•RF scanner

•Time Management

•Problem-Solving

•Product Knowldge

Education: High School- Diploma

East Forsyth High School/Forsyth Tech Community College

References:

David & Tammy Blevins 336-***-****

Christine 336-***-****

Contact this candidate