Production Supervisor Customer Service

Aaron Howard

cell: 515-***-****

email: **.***********@*****.***

Work Experience

Insurance Agent

Farmers Insurance 08/2022-PRESENT

• Act as an intermediary between clients and the company to ensure effective communication and mutual satisfaction

• Conduct interviews and gather information about potential clients to learn more about their unique situation

• Provide consistent and reliable customer service to maintain and grow client base

• Guide clients through the process to maintain and grow client base

• Sell annuities to clients who then receive an income at retirement Production/Assembly Line Lead

Helena, Des Moines, IA 11/2021-6/2022

• Conduct safety inspections/audits and follow safety procedures as per OSHA standards.

• Assembled products by using a variety of hand and power tools, fixtures, work instructions and test equipment to perform a series of operations to correctly assemble.

• Worked closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues.

• Recorded raw materials and dispensed in SAP

• Take periodic samples of process materials and product for quality assurance.

• Reported problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor.

Forklift Team Lead

Soldier Trucking Company, Des Moines, IA 09/2020-10/2021

• Responsible for operating a forklift to move, locate, relocate, stack, and count merchandise.

• Accountable for the safe and efficient operation of the vehicle and also perform Order Filler and Checker duties.

• Led a team of 8 cross dock members.

• Ensured all freight was unloaded and loaded in a timely manner damage.

• Pulled and prepared product for shipment, ensuring that the exact number and type of product is loaded and shipped.

• Unloaded inbound shipments safely and move product to storage locations.

• Trained in utilization of SAP software

Demolition Laborer

Hernandez Construction, Des Moines, IA 01/2020-09/2020

• Cleared debris, trash and hazardous materials from assigned site and prepared it for renovation.

• Utilized drills, hammers and electrical saws to break concrete structures.

• Offered mechanical expertise to operate pumps and generators during demolition work.

• Assisted in constructing and painting steel columns and walls

• Helped in loading and unloading of trucks and transported all trash to dumpster General Laborer

Howard Construction Services, West Des Moines, IA 04/2018/-01/2020

• Loaded and unloaded structure materials and moved material in work areas.

• Maintained tools, equipment, and work sites.

• Managed shift equipment and material.

• Removed debris and trash.

• Performed other duties as assigned by the manager

• Assisted with clerical duties

Education:

• Certified Forklift (2020)

• Completed Highschool at West Des Moines Valley

• Completed general associates degree at DMACC

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