Customer Service, Labor

ABIGAIL TURNER

Dallas, TX *****

469-***-**** - ************@*****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Seeking an opportunity that will provide valuable work experience with an organization that values training and career development. My background includes experience that enables me to be an effective team member with excellent customer service skills that will be of great value. My career objective is to utilize my experience and skills in customer service, professionalism, multitasking, and strong work ethic to benefit the organization.

SKILLS

• Shipping and receiving

• Lifting and sorting

• Customer service

• Complaint resolution

• Data Entry

• Accuracy and Attention to Detail

• Independent worker

WORK HISTORY

11/2023 to Current Warehouse Associate

Amazon – Dallas, TX

Perform duties to maintain logistical needs of warehouse operations in accordance with company protocols

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• Responsible for processing, packaging and preparing orders for delivery or pickup Utilize computer system and RF scanners in accordance with maintaining departmental productivity and accuracy standards

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Organize and transport packages to warehouse locations to maintain organized inventory areas

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01/2023 to 11/2023 Independent Courier

Fetch – The Colony, TX

• Responsibilities included receiving and delivering assigned customer packages

• Utilized mobile apps and handheld devices for real time package tracking updates

• Communicated effectively with dispatchers and customers for seamless deliveries

• Maintained accurate records of deliveries and pickups

• Ensured the security of items during transport

01/2022 to 10/2022 Transcriptionist

Rev.com

• Edited speech-recognized drafts to improve accuracy and clarity

• Maintained a high typing speed with minimal errors for efficient workflow

• Maintained confidentiality of sensitive information while processing documents

• Typed documents, including letters and reports, with high accuracy and speed

• Entered data into databases with attention to detail and accuracy

• Transcribed audio recordings into detailed text documents Proofread and edited documents for grammar, punctuation and consistency of format

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EDUCATION

01/2022 High School Graduate

Texas Home Educated

GPA: 3.64

Contact this candidate