Customer Service Representative
Resume:
Christina Liechti
Customer Service Representative at
Alorica
********************@*****.***
St. Joseph, MO 64505
Work Experience
Customer Service Representative
Alorica
June 2022 - June 2024
• Developed strong communication skills by assisting customers with inquiries and resolving issues.
• Handled a high volume of customer calls, providing efficient and effective service.
• Collaborated with team members to maintain high customer satisfaction levels.
• Utilized conflict resolution skills to manage and resolve customer complaints. Food Service Supervisor
Aramark
January 2016 - January 2020
• Led and supervised a team to ensure quality food service and customer satisfaction.
• Managed inventory and ordering to reduce waste and optimize cost efficiency.
• Developed and implemented training programs to enhance team performance.
• Maintained compliance with health and safety regulations to ensure a safe dining environment. Education
High School Diploma
• Troy, KS
Skills
Customer Service Team Collaboration Time Management Inventory Management Health and Safety Compliance Problem Solving Cost Efficiency Conflict Resolution Training and Development Call Handling Supervision Communication
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