Guest Experience Production Associate

Becky L. Smith

*** ****** **.

Georgetown, De ***47

Summary

I am a team player, charismatic and organized. I am loyal and hard-working. If given the opportunity, I can shine for your organization, ensuring a positive guest experience in a warm, inviting atmosphere replete with courtesy and professionalism. Let my decades of experience be an asset to your company, as I have worked in a variety of positions in the hospitality industry; from grab-and-go stations to the highest standards in fine dining.

2019-2023

Perdue Production Associate

Responsibilities included working at a rapid pace, packing and handling chicken products at a rate of 125 per minute. I was expected to show up on time, being mindful of cleanliness and sanitation. We worked at a vigorous pace from 7:30 am until 5:00 pm.

2014-2018

Vinny’s La Roma Bartender

Responsibilities included being responsible for a positive guest experience for parties ranging from two to one hundred and twenty guests. Food and drinks were served in a clean, well-stocked dining room. Additional responsibilities included collecting tabs and providing change, as well as bartending at the service bar.

2010-2014

Bagel Bakery Cafe Server/Cashier

Responsibilities in this position included providing the guest with a positive experience at the highest standard of grab-and-go dining. Guests could choose a variety of sandwiches from the menu as well as other hot breakfast items, which were prepared in full view of the guests. I also had some cashier experience.

2008-2010

Lord Fox Server

Responsibilities included table-setting and service at the highest quality of fine-dining. Guests could choose a variety of courses from the menu, as well as a number of table-side appetizers, salads and desserts. Additional responsibilities included light bartending and wine stewardship. Education

1999-2003 Eastern Michigan University

I majored in the psychology of sales and journalism. I made the Dean’s list three out of three semesters, but was forced to discontinue education a few credits shy of a Bachelor’s Degree, as family and financial obligations created some barriers.

1995-1999 Henry Ford Community College

I graduated Cum Laude with an Associate’s Degree in Liberal Arts. Studies of focus included psychology and journalism. I made the Dean’s List every semester and graduated with a 3.8 GPA Accomplishments

I was the winner of the Young Authors’ Creative non-fiction award in 1995, and Graduated Magne Cum Laude from Henry Ford Community College. I have been certified with Serv-Safe Sanitation Licensing.

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