Test Engineer Quality Assurance

HoaiMinhLe

*******@*****.*** 206-***-**** Kent, Washington https://www.linkedin.com/in/hoaimle/ Education

Highline College Des Moines, Washington

AA IN GENERAL ASSOCIATES Sept 2017 – June 2019

GPA: 3.5

Year Up - Bellevue College Bellevue, Washington

YEAR UP IT/QA TRAINING CERTIFICATION IN INFORMATION TECHNOLOGY March 2015 – January 2016 GPA: 4.0

Work Experience

Microsoft Redmond, Washington

SOFTWARE TEST ENGINEER (INTERN - AUDIO HARDWARE) July 2014 – Jan 2015

• Run a series of tests on Surface Devices to seek and track hardware audio bugs

• Work with a team within a lab to run tests in professional audio chambers

• Test private drivers and OS to validate fixes for active bugs in subsystem

• Attend triages to present results to achieve better understanding Microsoft Redmond, Washington

LAB TEST ENGINEER II (DEVICE TEAM - SURFACE APPLICATIONS) July 2015 – January 2017

• Verify functionality of new designs and features implemented into application

• Investigate bugs reported by customers and selfhosters to reproduce, collect logs, and make them actionable

• Create and run test cases through all Surface devices to ensure efficiency in performance

• Find, regress, and manage bugs to reassure fixes for upcoming patches Microsoft Redmond, Washington

LAB TEST ENGINEER/NETWORK ADMINISTRATOR February 2021 – February 2023

• Maintain an inventory lab development kits

• Manage a dashboard of automation tests ran on APIs amongst Surface devices

• Maintain lab devices with latest operating system and firmware builds released weekly

• Configure networking for all devices in multiple lab environments Microsoft Redmond, Washington

HARDWARE RELIABILITY ENGINEER (XBOX TEAM) October 2023 – February 2024

• Perform thorough functionality and short-term/long-term environmental testing

• Testing the reliability of new designs for product packaging

• Reporting to design and reliability team with reports that include photos and lab reports

• Execute succession of test cases accompanying test machines

• Disassembly, inspection, and documentation of test consoles and packaging Skills

Software: Microsoft Office, Excel, Team Foundation Server, Azure DevOps, and manual testing. OS/Firmware installation Hardware: Computer assembly/reworking of development kits and production model devices Networking: Configuration of lab network to build stability and efficiency Certifications: Networking fundamentals and MOS Excel

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