Customer Service High School

TOMI BELCHER

***************@*****.*** 520-***-**** San Tan Valley, AZ 85140

Education

Mukwonago High School Mukwonago, WI 08/2020

High School Diploma

Skills

● Responsible and safe driver

● Time management

● Dependable

● Customer service

● Leadership

● Communication

● Teamwork

Work Experience

Insider/Delivery Driver 03/2020 - 11/2022

Domino’s Pizza Mukwonago, WI

● Delivers exceptional customer service in all consumer interactions to promote business satisfaction and maintain company loyalty.

● Maintain safe driving habits to protect property and the general public on roadways.

● Group and route deliveries according to location in order to maintain efficient delivery times.

● Answer customer questions regarding products and resolve order issues with accuracy.

● Record customer orders by answering phones or taking information face to face. Waitress/Busser 10/2018 - 08/2019

Blue Bay Restaurant Mukwonago, WI

● Welcomed guests with a personable attitude and served various beverages and refills.

● Developed strong customer rapport.

● Set up tables and counters to prepare dining and serving areas.

● Cleaned and sanitized booths, chairs, and tables. Then transported the bus tubs to the kitchen dishwashing area.

● Collected dishes and utensils, maintaining customer satisfaction and dining room cleanliness. Waitress/Busser 05/2016 - 11/2017

Mukwonago Family Restaurant Mukwonago, WI

● Cleared, cleaned and sanitized booths, chairs, and tables.

● Served various beverages and offered refills to promote exceptional customer service.

● Greeted guests with a friendly attitude and built customer rapport.

● Documented food orders and delivered items to guest tables.

● Calculated charges, issued table checks and collected payments from customers. Warehouse Associate 11/2022 - 11/2024

JW Winco Inc New Berlin, WI

● Safety conscious and work efficiently in the warehouse with experience loading/unloading trucks, shipping/packaging, receiving/fulfilling orders, staging and stocking.

● Ensures the warehouse is maintained and sustain zero safety hazards by proactively keeping all areas clean and organized.

● Accurately label freights to ship outbound correctly, verify quantities so customers receive the correct products and monitor inventory to ensure stock is accounted for.

● Handle warehouse duties and responsibilities in a high volume facility while ensuring efficiency and safety reuglations.

● Manage and file the tracking records for both sales and customers.

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