JEFF MARKUS
**** *********** ****** ****: 612-***-****
Minneapolis, MN 55417 email: **********@*******.***
OBJECTIVE To continue utilizing my skills, knowledge, and experience from the food wholesale/hospitality industry in consultative sales, training, and customer experience.
SKILLS & BACKGROUND
·Proven history with creating and maintaining customer loyalty. Passionate about providing outstanding customer service and driving new business through referrals
·Extensive experience in managing and operating businesses
·Experience with creating, implementing and managing company P&L statements
·Hired, trained and directed personnel with diverse backgrounds and experience levels
·Detail-oriented and accurate with technical information
·Strong verbal and written communication skills
·Excellent problem-solving skills. Demonstrated ability to identify and implement creative solutions to unique conditions
·Resolute and persistent in the pursuit of new customers
·Technically proficient in computer use. Experienced with many different computer programs on both Mac & PC platforms
· Scholastic history includes extensive coursework in Communication, Rhetoric and Biology
EMPLOYMENT
Area Manager Performance Food Services, Rice MN July 2015- Present
• Consistently achieve Double Digit sales growth • Circle of Excellence recipient • Opened 19 new accounts in 2020 alone, second highest in local based Operating Company • Frequently cited for outstanding customer satisfaction and retention • Utilized the “Teach-Tailor-Take Control” sales approach to regularly achieve year-end KORO winner status
Marketing Associate Sysco Food Services, Minnesota April 2005-October 2014
• Started in route/territory at Sysco Chicago in July 2005 • Transferred to Sysco Minnesota in October 2007 • Achieved Chairman’s Club Award, 2009 • Selected for Sysco’s Mentor Program to train new Sales Associates
General Manager Napa Valley Grille, Chicago IL & Bloomington, MN Sept. 1999-April 2005
• Promoted to GM at Chicago location after two years as Manager at Bloomington store • Voted one of Chicago’s Best New Restaurants 2001 by Chicago Magazine • Created and implemented several new staff training and guest relations programs
EDUCATION
BA, University of Minnesota Technical Communications
REFERENCES
Available on request