Customer Service Specialist
Resume:
CHARLEE ELDER
CUSTOMER SERVICE SPECIALIST
CONTACT PROFILE
**********@******.***
Customer service specialist looking to advance my career while continuing to utilize my skills in a professional environment.
SKILLS EXPERIENCE
Communication
Reliable
Determined
Proofreading
Scheduling
Case management
Microsoft Office
Ability to type 50wpm
Phone etiquette
Customer Service Representative
Mountain Valley Heating & Cooling
June 2024 - November 2024
Dispatched and manages technician routes. Apply
reimbursements to employee profiles. Answered incoming phone calls from clients. Scheduled appointments for clients and managed said schedule. Collect payments from clients for invoices.
Paralegal
Integrity Financial Associates, Inc.
March 2023 – June 2024
Assisted Enrolled Agent to resolve client tax issues with IRS and state taxing authorities. Communicate with clients on a daily basis. Communicate with taxing authorities via phone and fax. Completed clerical tasks including filing, scheduling, and management of files. Completed Power of Attorneys, financial statements, penalty abatements, and tax summaries for Enrolled Agent.
EDUCATION
Alameda High School
2017-2021
High School Diploma
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