Customer Support Housekeeping Manager

NANCY VIDAL CORREA

**** **** ***** ****** ***** SC 29577 843-***-**** *************@*****.***

OBJECTIVE

Bilingual housekeeping manager with over 2 decades of extensive experience in the hospitality industry. Dedicated to delivering exceptional cleanliness standards, optimizing operational efficiency and ensuring guest satisfaction.

EXPERIENCE

Nov 2022- Present

Director of housekeeping

POV Resorts Myrtle Beach SC.

312 units hotel overseeing a team of 30 to 50 associates from room attendants, laundry, housepersons, public areas, inspectors plus 2 assistants. In charge of hiring,evaluation of housekeeping department . Responsible for purchasing of the supplies and budgets for the department.

Feb 2022- August 2022

Customer support (remote)

Enablx New Jersey

Data entry, customer support

March 2016- May 2020

Housekeeping manager

Hampton Inn by Hilton Myrtle Beach SC

140 units hotel overseeing a team of 15 to 20 associates from room attendants, laundry, housepersons, public areas, inspectors. In charge of hiring,evaluation of housekeeping department . Responsible for purchasing of the supplies and budgets for the department.

June 2009- Jan 2016

Housekeeping manager

Riptide Beach Club Myrtle Beach Sc

88 timeshare condos. In charge of all housekeeping operations to include: hiring,dissmisal, training,budgeting, scheduling, purchasing, evaluations, inspections, and renovations of rooms.

Cash room supervisor

Hard Rock Park Myrtle Beach SC

Responsible for all financial transactions of the park diffrent outlets, deposits, discrepancy in outlets transactions,and in charge of a total of 5 money counters .

Education

High School Diploma

Escuela Vocacional Republica of Costa Rica

References

Upon request

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