Operational Support Team Member

khaleda.yasmin Khaleda Yasmin

Sunnyside, NY ***** 347-***-**** ***********@***.***

SUMMARY OF QUALIFICATIONS

● Proven experience in handling operational support duties, good documentation skills with close attention to detail, strong organizational skills, team orientations, revolving complex issues, effective interpersonal and communication skill

●Experience in performing tasks such as managing schedules, communicating with clients, and handling data

As a Math and science student, I build productive relationships, resolve complex issues, and conduct chemical research on breast cancer

● Knowledgeable with laboratory equipment repair and troubleshooting

● Proficient in Microsoft Word, Excel, PowerPoint, Access, and Outlook

● Experience with analyzing retention time during the lab procedure and analyzed solvent mixture by GC-MS, Western blotting, Mass spectroscopy

● Multilingual: Fluent in English, Hindi, Urdu, and Bengali

EDUCATION

Lehman College - Bronx, NY 1/2024 Bachelor of Arts in Chemistry; Concentration in Biochemistry

Hunter College - New York, NY 12/2021 Completed 120 credits towards a degree in Biochemistry

Relevant Projects:

● Investigated benefits of artificially created environments by designing a research project utilizing 3D printing to create an artificial beehive

● Successfully identified compounds during lab procedures

Panchagarh Women's College - Panchagarh, Bangladesh 12/1999 Completed a Bachelor's Degree in Science

PROFESSIONAL EXPERIENCE

Research Team Member, Queens college 28/09/2024

●Experiment Peptide synthesis

Children Aid, Bronx, New York 02/09/2024 Facilitator

●Create lesson plans for 21 students' classes and teach students

Lehman College, Bronx, NewYork 6/2023-12/2023 Collective Mentor

●Helped students develop their skills such as effective communications, self-reflection

●Provide learning opportunities such as webners and workshops

Self-Employed - New York, NY 1/2019 - 12/2021 Tutor

● Taught 8 students between grades K-9 in a small group for the last two years

● Helped students learn by guiding them through their science and math homework assignments ● Explained complex science terminology to students to enhance their science knowledge/experiments ● Developed students' skills by guiding them through activities that sharpened their basic knowledge, complex concepts, and reading and comprehension

● Ensured 6 students obtained a test score higher than 97% to gain admission to the Gifted and Talented Program

Macys - Queens, NY 1/2007 - 11/2007 Sales Associate

● Greeted and assisted an average of 200 customers

● Created attractive displays of merchandise in store windows to increase customer traffic and sales ● Processed cash and credit card payments, refunds, and exchanges totaling an average of $6,000 a day

KFC - New York, NY 7/2005 - 12/2006 Shift Leader

● Collected money from the cash register and distributed cash to cashiers

● Oversaw 8 cashiers and 3 cooks and managed their schedule

● Multitasked between cash register, phone calls, taking orders, packaging food, and ensuring proper food safety

Nathans - New York, NY 6/2004 - 6/2005 Cashier

● Increased sales by providing the customer with good quality food and assisting many employees ● Surpassed daily $2,500 sales quota by providing efficient, friendly customer service

Certificatons: Lab safety training, C-14 certified

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