Miciah Williams
#readytowork
Washington, DC ****0
********.******@*****.***
Authorized to work in the US for any employer
Work Experience
Mail Processing Clerk
United States Postal Service-Capitol Heights, MD
Present
• Sorting, counting and weighing mail
• Distributing the mail according to established company processes and regulations
• Stocking the mail room with necessary supplies
Retail Sales Associate
Last Stop-Forestville, MD
March 2019 to September 2020
• Drove sales to meet daily goals
• Responded to customer inquiries about clothing
• Cleaned and sanitized fitting rooms in Last Stop
• Straightened merchandise displays on sales floor
• Offered customers information about products and clothing available in store
• Worked with senior management to provide strategic product placement
• Conducted final check of products and clothing items prior to placing on showroom floor to ensure quality and ensured the cleanliness of showroom area Event Staff
CSC-Washington, DC
February 2020 to June 2020
• Crowd Management
• Provide a safe and enjoyable experience for event patron Retail Associate
Express Clothing Store-Hyattsville, MD
May 2018 to August 2018
• Excelled in core cashiering competencies including cash flow and cash drawer handling, bill generation, vendor transaction and reconciliation
• Refined skills in financial management
• Worked with senior management to provide strategic product placement
• Conducted final check of products and clothing prior to placing on showroom floor to ensure quality and ensured the cleanliness of showroom area
Paid Internship
Airbnb-Washington, DC
November 2016 to August 2017
• Communicated with Air BnB mobilization team to share updated legislation in their territory so they can inform hosts of new laws and regulations in their communities
• Recruited over 600 Air BnB hosts to DC Public Hearing Town Hall with Councilman
• Scheduled meetings for mobilization team to meet with hosts to discuss hosting experience and Air BnB services. Scheduled over 20 meetings from November 2016 to July 2017.
• Connected local Air BnB hosts in the DC, MD, VA communities with events and occasions hosted by Air BnB
• Researched DC council members to inform Public Policy team on background, biographies, and priorities of local government officials.
• Managed and maintain Air BnB internal database with host information Retail Sales Associate
Smithsonian National Zoo-Washington, DC
April 2016 to June 2017
• Offered customers information about products and gifts available in gift shop
• Excelled in core cashiering competencies including cash flow and cash drawer handling, bill generation, vendor transaction and reconciliation
• Refined skills in financial management
• Worked with senior management to provide strategic product placement
• Conducted final check of products and gift items prior to placing on showroom floor to ensure quality and ensured the cleanliness of showroom area
• Oversaw the safety of riders on the Zoo’s Carousel ride
•
Education
License in Cosmetology
Aveda Institute-Covington - Washington, DC
January 2019 to January 2020
Some college in Social Work
Shaw University - Raleigh, NC
August 2017 to December 2018
High school diploma
Eastern Senior High School - Washington, DC
June 2017
Skills
• Retail
• Customer Service
• Microsoft Office
• Sales
• Hair Styling
• Retail Sales
• Financial Management
• Budgeting
• Bookkeeping
• Schedule Appointments
• Schedule Management
• Financial Report Writing
• Documentation review
• Outside sales
• Computer networking
• Mail Clerk
• Sorting
• Mail Room
• Data Entry
• Shipping & Receiving
• Mail Sorting