Laboratory Processing Manager

Rasheida M. Mims

objective

To join a company or organization that will teach and allow me to further enhance my knowledge in serving and managing others to the fullness of my abilities in management.

Experience

March 2023- present Brightview LLC Cincinnati, OH

Accessioning Manager

Supervise/Manage day to day operation of the laboratory sample processing department.

Directly supervise, train and mentor personnel of the department

Create training and reference material for sample processing department.

Monitor daily workflow and schedule adequate coverage.

Responsible for ensuring the department is properly staffed.

Research and resolve any provider order errors that result in specimen holds.

Engage in continuous process and service level improvements.

Perform quality assurance checks to ensure efficiency and accuracy.

Meet regularly with direct reports to provide coaching and feedback for their development.

Responsible for educating and communicating changes to policies and procedures.

Implementing new processes and continuing education.

Process payroll and personnel files

Perform administrative duties, performance assessments as needed.

December 2019-March 2023 Brightview LLC Cincinnati, OH

Sample Processor Team Lead

Monitor the day-to-day process workflow of sample processes.

Effectively provide hands on training for all sample processors on all day-to-day duties and responsibilities.

Assist with onboarding of new hires and conduct interviews.

Create all training reference guides, productivity, and compliance checklist for all sample processors.

Frequent communication with sample processing team, laboratory technicians, operations directors, providers, management, and medical leadership via teams.

Lead, delegate, assist and communicate feedback, goals, questions, and changes to process samples effectively and accurately.

Observe and provide feedback of overall performance for individual team members.

Assist laboratory managers with any task to help improve the sample processes.

Communicate and meet with management weekly to discuss updates, team productivity, daily workflow and any laboratory needs.

Implement new processes for the laboratory to be used company wide.

July 2019- January 2020 At Home Loveland, OH

CSS/Keyholder

●Drive sales for $500-1.2 million business.

●Manage/Develop/Train employees (15-20).

●Merchandise/ project development.

●Set visual/marketing displays.

●Execute daily, weekly, monthly, and yearly sales goals.

●Process company credit applications.

●Planning/executing daily projects/assignments.

April 2017- July 2019 Marshall’s Cincinnati, OH

Key Holder/Coordinator

Drive sales for 5-8 million business

Manage/Develop/Train employees (30-75)

Merchandise department coordinator

Set visual/marketing displays.

Set/Execute daily, weekly, monthly, and yearly sales goals.

Process/Replenish merchandise.

Perform daily task throughout the store/ Basic Customer Services

Process company credit card applications/POS transactions

June 2014-January 2016 Macy’s Cincinnati, OH

Cosmetics Counter Manager

Drive sales for a $350,00 business.

Manage/Develop employees.

Set daily, weekly, monthly, and yearly sales goals.

Greet/ Assist customers.

Ask questions to uncover customer needs

Process company credit card applications.

Set visual displays, marketing, and ticketing.

Process/ Replenish merchandise.

Education

2020-present Western Governors University Salt Lake City, UT

Obtaining Bachelor’s Degree Business Administration and Healthcare Management

Anticipate graduation date: January 2024

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1570 PLEASANT RUN DR • CINCINNATI, OH, 45240 • 513-***-****

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