Customer Service Data Entry
Resume:
TYLER ANDERSON
CUSTOMER SERVICE
CONTACT
PROFILE
********.********@*****.***
St. Louis, MO 63130
Knowledgeable and dedicated customer service professional with extensive experience in medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
SKILLS
EXPERIENCE
Typing 45 wpm
Office administration
Customer/Client relations
Office support (phones, faxing, filing)
Work Comp Coordinator, Orthopaedic Center Of South Florida
April 2022-May 2024
Respond to emails that arrive using company general office email address.
Answer multiple phone lines.
Evaluate accident reports to determine accuracy and completeness.
Investigate work comp claims.
Schedule physician appointment.
Email correspondence with physician.
Review Medical Records.
Medical Receptionist, Health First Medical Group, Melbourne, FL
April 2019-October 2021
Completed clerical duties and tasks for clinic administration.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Checked patient insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Supported office staff and operational requirements with administrative tasks.
Data Entry Operator,Health First Medical Group, Melbourne, FL
July 2015-November 2018
Performed clerical work such as sorting mail, restocking supplies and typing documents.
Responded to customer inquiries with patience and positivity to establish excellent first impression.
Logged and routed incoming mail, conducted data entry and prepared outgoing mail.
Documented messages and forwarded to correct individual.
EDUCATION
University City High
May 2012
High School Diploma
2024
L1MA Certification
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