Customer Service Forklift Driver
Resume:
ROBERT GOODNIGHT
Indianapolis, IN *****
*****************@*****.***
Exceptional Forklift Driver with more than ten years of shipping and receiving experience. Hardworking individual with outstanding leadership, problem-solving and communication skills. Solid warehouse background using multiple types of forklifts and other material handling equipment. Sponsorship required to work in the US
Work Experience
Groundsman
Buchanan Group-Indianapolis, IN
April 2019 to March 2024
• Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
• Collaborated effectively with fellow groundsmen to complete work orders efficiently and maintain high- quality standards.
• Improved overall appearances for grounds.
• Provided exceptional customer service to families on the premises or while attending services of loved ones.
• Installed monuments and markers according to the work order specifications and family requests.
• Operated forklift and scissor lift to assist with funeral services.
• Operated backhoe to execute digging of graves.
• Consistently met deadlines through effective time management skills for both individual assignments and team efforts.
Sorter / Operator
Green Wave Computer Recycling-Indianapolis, IN
May 2016 to April 2019
• Used hand-held scanners to sort items into specific categories.
• Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
• Operated pallet jacks to move large and heavy items for sorting.
• Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
• Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
• Played key role in meeting daily sorting quotas through diligent work and focus.
• Collaborated with other departments to optimize production workflows. Bulk Movements Operator
Heritage Crystal Clean-Indianapolis, IN
March 2010 to August 2013
• Coordinated with team members to ensure safety and preventing of spills leading to production stoppages.
• Made sure that products were produced on time and are of good quality.
• Inspected semi tankers and rail cars ready for shipment to maintain quality and efficiency.
• Loading and unloading of materials needed for operations to maximize productivity.
• Operated track mobile to prepare and set outbound rail pickup for CSX and day-to-day production processes.
• Maintained knowledge of tank system and lines for procedures on setting up and operating safely.
• Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Distributor Supervisor
Malibu Wellness-Indianapolis, IN
March 2001 to October 2006
• Pull, palletize and prepare distribution orders for shipment
• Shipping and receiving of components and raw materials used for manufacturing products.
• Weigh pallets and fill out bill of lading for outbound shipments.
• Operated forklift and pallet jack to assist with shipping and receiving needs.
• Provided exceptional customer service to both internal teams and external partners by addressing inquiries promptly, professionally, serving as a knowledgeable resource on company offerings.
• Monitored inventory levels to prevent stock-outs or overstocking, maintaining an optimal balance for customer satisfaction.
• Stacked and unstacked pallets of product from storage racks in warehouse Education
High School Diploma
Warren Central High School - Indianapolis, IN
August 1994 to May 1998
Skills
• Forklift operations
• Electric pallet jack operations
• Shipping and receiving
• Order picking and processing
• Shipment palletization
• Stacking and staging
• Storage and stacking
• Dock operations
• Shipping documentation
• Warehouse Logistics
• Warehouse safety
• Tablet and hand held scanner operations
• Pallet assembly and disassembly
• Semi trailer loading and unloading
• Lift operations
Awards
Big E Award
May 2021
Employee of the quarter
February 2009
Certifications and Licenses
Forklift Certification
2003 to Present
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