Customer Support Sales Consultant

K. RAJA SARAVANAN

**************@*****.*** +918*********

#***, ********** *** ***** ******, Palavakkam, Chennai 600041

~ Tele-Marketing and Customer Support Professional ~

OBJECTIVES:

To work with a reputed company and to become a Trainer of a challenging outsourcing concern

To obtain a challenging position that will enable to use my Knowledge skills for a mutually beneficial growth

EXPERIENCE:

Jhoy Tourism India Pvt.Ltd., - Nov 2022 - Aug 2023

Designation : Tourist Organizer

Process : Tourism

Clients : Domestic

Skill Lync (EPowerX learning technologies Pvt. Ltd.) – May’2022 – Sep’ 2022

Designation : Senior sales Consultant

Process : Online Master Certification Program

Clients : Middle East Countries

Calling under graduate students and working professionals to explain the benefits PG online Certification programs.

Providing live Demo to the students who are interested to enroll themselves for the PG program

Capable of convincing the right candidates for the right program and making one call closures

T2S Software Solutions Pvt. Ltd. – Oct’2019 – Feb’ 2021

Designation : Senior sales Consultant

Process : EPOS & Online Ordering System

Clients : U.K. Clients

Calling Customers to explain the benefits of EPOS system and helping them to promote their online business

Taking Supervisor calls to sort out the issues of clients

Explaining the benefits of online traffic & Fusion 8 Software

Keff Soft Technologies Pvt. Ltd. - Jan’2018- Jun’ 2019

Designation : Team Lead & Training

Process : Solar Energy

Clients : U.S. Process

Calling Customers to explain the benefits of Solar and reduce their Electricity bills up to 60%

Explaining the benefits and fixing appointments with Solar Specialist

Shourisha Technologies - Dec’2010-Mar‘2014

Designation : Team Lead & Training.

Process : Debts & Pay day.

Clients : U.S. Process.

Calling US citizens struggling to Re-Pay their outstanding Unsecured Debts by eliminating Up to 50%.

Explaining the benefits and fixing appointments with the Debts Specialist

Lycatel India Pvt. Ltd. - May’2010- Nov’2010

Designation : Senior Customer Support Executive

Process : Lyca mobiles’ Telecom

Clients : U.K Process

Handling enquiry calls regarding rates, offers and features

Escalate issues including Network issues and Billing Issues

Block SIM cards in case of lost or damaged SIM cards and request SIM Swap

Take request for Number Porting from other Networks

Arithma Technologies PVT. Ltd. - Nov’2007- April’2010

Designation : Team leader

Process : American yellow pages (Outbound)

Clients : U.S Process

Calling US Business Customers who are interested to promote their Business in advanced Level

Explaining the benefits of the Yellow Pages Listing and selling it across to US Business

*** Successfully mapped key markets like: UK and USA***

EDUCATIONAL QUALIFICATION:

Completed Higher Secondary with an aggregate of 64%

Finished 10th standard with an aggregate of 65%

PERSONAL PROFILE:

Date of Birth : 08.02.1988

Fathers name : N.Kuppuswamy(Late)

Marital status : Single

Nationality : Indian

Languages known : English and Tamil

Hobbies : District Table-Tennis Player

Place : Chennai

Date : K.RAJA SARAVANAN

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