Qa Analyst Technical Support
Resume:
WESLEY R. TURNER
JUNIOR QA CONSULTANT
PROFESSIONAL SUMMARY
Detail-oriented Software Analyst with over 7 years’ experience in manual software testing for leading technology and software companies. Proven track record of improving and streamlining testing strategies to optimize resources and reduce testing time. Extensive knowledge of Software Development Life Cycle, and Agile methodologies with extensive experience of executing accurate and efficient testing plans on time. PROFESSIONAL EXPERIENCE
Key Responsibilities:
• Designed and executed test plans, and test cases using QASE
• Conducted manual smoke, regression, functional,
performance, unit, acceptance, and exploratory
testing to ensure software quality.
• Tracked defects in Trello, Basecamp, and
YouTrack, working with development team to
resolve issues
• Collaborated with cross-functional-team,
including developers, project managers, and client engagement, to ensure quality and timely delivery
of the Software Development Life Cycle (SDLC)
• Assisted client engagement team with data entry
and management
CORE SKILLS
Software QA and Technical Support
Management
Test Case Creation and Execution
Agile Methodology
Software Development Life Cycle
Defect Tracking and Management
API Testing
Data Entry and Management
Bachelor of Science in Computer Science
Minor in Business Administration
University of North Georgia
Dahlonega, Georgia
EDUCATION
7225 WALLACE TATUM RD
CUMMING, GA 30028
Key Responsibilities:
• Ensured that customers received swift
resolutions to technical problems with all Apple
products.
Key Responsibilities:
• Mowed and weeded lawns for commercial and
residential clients.
• Trimmed trees and shrubs.
• Removed leaves from lawns, parking lots, and
surfaces.
• Installed mulch, plants, sod, retaining walls, and dry river beds.
WTURNERRUN@GMAILCOM
May 2021 – Jan 2024
Software QA Analyst
The Growth Partnership /
ABLE
Certificate in Land Surveying and Mapping
Middle Georgia College
Cochran, Georgia
Associate of Arts in Business
Truett McConnell College
Cleveland, Georgia
Aug 2020 – May 2021
Landscaping Associate
Riverstone Lawn Care
Jul 2020 – Aug 2020
AppleCare Advisor Tier 1
Transcom
Aug 2015 – Jan 2020
Software QA / Technical
Support Manager
Every Store Perfect
Key Responsibilities:
• Designed and executed test plans, and test cases using QASE
• Conducted manual smoke, regression, functional,
performance, unit, acceptance, and exploratory
testing to ensure software quality.
• Tracked defects in Trello, Basecamp, and YouTrack, working with development team to resolve issues
• Collaborated with cross-functional-team, including developers, project managers, and client
engagement, to ensure quality and timely delivery of the Software Development Life Cycle (SDLC)
• Assisted client engagement team with data entry
and management.
• Ensured that customers received swift resolutions to technical problems with our SAAS on multiple platforms Web browser, IOS, Android, and Intermec CK3.
Contact this candidate