High School Restaurant Manager
Resume:
CURRICULUM VITAE
PERSONAL INFORMATION
Applicant’s Full Name: VISPERAS, GRACE THERESA JOANNA FLORES
Birth Date: JUNE 17, 1984 Age: 39 YRS OLD Gender: FEMALE
Civil Status: SINGLE Nickname: GRACE
Passport #: EB7725032 Date Issued: March 06, 2018 Date Expired: March 05, 2028
EDUCATIONAL INFORMATION
Education
Inclusive School Years
Name of School andSchool’s Address
Course
Tertiary
2002-2006
University of Sto. Tomas / Espana Manila
BS- Economics
High School
1998-2002
St. Paul College of Pasig / St. Paul Rd. Pasig City
High School Graduate
Elementary
1991-1998
St. Paul College of Pasig/St. Paul Rd. Pasig City
Grade School Graduate
EMPLOYMENT INFORMATION
1.Company : Kitopi
Industry : Zaroob
Address :Zayed Town
Position : Admin/ FOH/ Delivery and dispatcher Supervisor
Date : January 1, 2022 - present
2.Company : Eatco
Industry : Eat Station
Address : Malkiya
Position : Restaurant Manager
Date : June 7, 2021 – December 31, 2021
3.Company : Innovation Company
Industry : Tikka Raihana Qalby
Address : Hala Plaza
Position : Supervisor
Date : July 18, 2020 – November 20, 2020
4.Company : Saudi Broasted
Industry : Saudi Broasted Isa Town
Address : Sanad
Position : Supervisor
Date : July 18, 2020 – November 20, 2020
5.Company : Binrajab W.L.L
Industry : Little Caesar Food Industry
Address : Manama
Position : Supervisor
Date : October 15, 2019 – March 7, 2020
Duties and Responsibilities
oBusiness Extension Segment System
oDelivery System
oDemonstrates and reinforces leadership behaviors and basic people minimums (uniform, crew schedules, etc.) necessary to gain commitment from crew and leadership
oExecutes a plan, based on an employee commitment measurement, to increase employee’s loyalty satisfaction
oKnows, enforces and educates crew on all appropriate personnel policies, labor laws, security and safety procedures
oUses basic human relations, communications and follow up skills and treating crew people as customers
oManages the development and training of crew
oFrequently talking to customers to measure and improve their satisfaction
oMaintains critical standards for all crew stations and maintenance as needed
oUses pre-shift and shift planning tools to ensure optimum QSC
oManages shift and or areas without supervision. Prepares shift changeover for the next manager
oPerforms assigned daily, weekly and monthly equipment calibration
oSupports market-wide promotions to maximize sales potential
oSupports my store marketing plans to maximize sales potential with the community
oAssist in the implementation of new products and procedures
oControls assigned P&L line items
oControls food cost, waste and cash while managing shifts and/or areas
oSupervises delivery of raw products
oTraining system
oExecutes, enforces and manages all food safety and sanitation requirements and health and safety program
oEnsures all security procedures and cash handling policies and procedures are executed properly (cash deposits, staggered method of open/close procedures etc.)
oCompletes assigned daily paperwork, weekly inventories and statistical report, etc
oUploads attendance data in the payroll system daily
oAudit and verify all cash sheet
MACHINES /TOOLS/EQUIPMENT / APPLICATIONSTHAT I KNOW HOW TO USE:
oComputer / Laptop
oPOS
oTelefax
oPrinter
oPhotocopier
oMicrosoft Office
SEMINARS / TRAININGS /ACHIEVEMENTS
Date:
Title:
Conducted By:
2017
Management Development Program Level 1
Domino’s Pizza Philippines
2014
Basic Customer Care
McDonald’s
2012
Basic Customer Care
McDonald’s
2011
Crew Orientation Program
McDonald’s
2011
Effective Management Program Class
McDonald’s
2011
Dean’s Lister Effective Management Class
2011
Team Challenge Winner Effective Management Class
2010
Basic Training for Pollution Control Officer
McDonald’s
2009
Advanced Shift Management Class
McDonald’s
2009
Dean’s Lister Advanced Shift Management
2008
Basic Shift Management Class
McDonald’s
2008
Team Challenge Winner Basic Shift Management Class
2008
Food Safety Class
McDonald’s
2008
Power from within
Sourceasia Training
2008
English Proficiency Program
Sourceasia Training
2008
Your being in Service
Sourceasia Training
2008
Food and Beverage Service
Sourceasia Training
CAREER RELATED SKILLS
oAbility to work under pressure
oAttention to detail
oBudgeting
oBusiness Communication skills
oCalculating data
oCoaching Skills
oComparing Results
oCustomer service skills
oDealing with complaints
oDecision making skills
oDelegating skills
oGoal setting
oHandling money
oInterpersonal communication skills
oInterviewing
oLeading teams
oMeeting deadlines
oMaintain accurate records
oPeople management skills
oPerforming clerical works
oOrganizing files
oMotivating others
oRecruiting
oTraining people
oSupervising employees
oSupervising operations
oTaking personal responsibilities
KNOWN LANGUAGES
Language
Speak
Read
Write
English
Yes
Yes
Yes
Filipino
Yes
Yes
Yes
CONTACT DETAILS
Mobile #: +973-********
Landline #: none
Email Address: ***********@*****.***
Current Address: Gufool
Contact this candidate