Customer Service Key Holder
Resume:
EXPERIENCE
Key Holder
November **** - Present Calzedonia, Sarasota, Florida
Hostess/Server
September 2021 - November 2022 Yummy House, Sarasota, Florida
Handled escalated customer service issues or concerns, driving pleasant shopping experiences for guests.
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Monitored store employees for compliance with established policies and procedures regarding attendance, punctuality, break times.
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Led by example on sales floor, achieving individual sales goals.
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Focused on learning new skills and staying updated with industry changes.
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Responded quickly to meet customer needs and resolve problems.
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Processed payments and completed register transactions accurately.
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• Swept and mopped floors and removed trash.
• Informed customers of daily specials.
• Prepared and served food and beverages to customers. Listened to customer concerns and complaints and quickly rectified issues.
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Memorized frequent customer preferences to build
relationships and loyalty.
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• Greeted and seated customers.
Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.
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Demonstrated proficiency in delivering food orders to tables quickly and efficiently.
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SKILLS
• Employee Scheduling
• Safety Enforcement
CONTACT
*************@*****.***
Sarasora, Florida 34232
11/10/2005
Venezuelan
CAREER OBJECTIVE
Motivated team player with a track
record of success in store operations
and customer service. Proven ability
to quickly train and manage teams of
employees, as well as consistently
exceed sales goals. Highly organized
and adept at opening and closing
store procedures, as well as
maintaining a safe work
environment.
Motivated professional with a proven
track record of achieving sales
targets, streamlining operations and
driving customer loyalty. Possesses
excellent leadership, communication,
problem-solving and organizational
skills. Experienced in managing,
hiring and training store staff,
monitoring customer service and
handling customer complaints.
Proven success in developing and
executing marketing and promotional
ANTONELLA SOLARTE
KEY HOLDER
• Manage Budgets
• Accounting Techniques
• Store Operations Oversight
CERTIFICATIONS
• S463-000-05-910-0
LANGUAGES
Spanish
Bilingual
•
English
Fluent
Booker High School
•
opportunities to increase sales and
customer loyalty.
Contact this candidate