Customer Service Front Office

EXPERIENCE

Anandha in (Pondicherry) **** - ****

Housekeeping (Trainee)

Completed training program in housekeeping procedures, cleaning techniques and safety protocols.

Received positive feedback from supervisors and guests for attention to detail and professionalism.

Collaborated with team members to complete tasks effectively and maintain a clean environment.

Anandha in ( Pondicherry) 2019 - 2020

Housekeeping desk attender

Responded promptly to guest requests and maintained a high level of customer service. Handled administrative duties, including scheduling and inventory management. Managed housekeeping tasks, ensuring clean and organized rooms for guest satisfaction. Klase Hotel ( Chennai ) 2022 - 2023

GRA

Developed strong interpersonal skills by providing exceptional customer service to guests. Collaborated with cross-functional personalized interactions and attention to detail. Managed guest inquires and complaints efficiently to ensure guest satisfaction. Harrisons hotel 2023 - 2024

Front office associate

Great and welcome all guests approaching the front office desk in accordance with hotel standards.

Proficient in handling phone calls, scheduling appointments, and managing office database. Trained new staff members on office procedures and ensured a smooth onboarding process. EDUCATION

Vasan International Institute of Hotel Management 2019 B.SC HOTEL MANAGEMENT

Grades - 90%

Govt. Higher secondary school 2017

Higher secondary

Grades - 70%

Govt.Higher secondary school 2015

High school

Grades - 80%

LANGUAGE KNOWN

Tamil

English

SOFTWARE KNOWN

WINHMS

MS OFFICE

PERSONAL INFORMATION

Father's name : D. MAHENTHIRAN

Sex : Female

Nationality : Indian

Marital status : Unmarried

DECLARATION

I declare that the above mentioned information are true to the above mentioned particulars. M. SASI PRABA

No.1/194, Athidrsvidar street, Senjeri, Perambalur E: ***********@*****.***

M: 782-***-****

DOB: 20-05-2001

OBJECTIVE

To get a job in an esteemed organization and work

for the welfare of the organisation and along with it to upgrade my technical and personal attributes for

prosperous career.

SKILLS

Attention to detail

Multitasking

problem solving

Guest service

Time management

Contact this candidate